eService CompetenceLaajuus (5 op)
Opinnon tunnus: G8272
Opintojakson perustiedot
- Laajuus
- 5 op
- Opetuskieli
- englanti
- Vastuuhenkilö
- Mirva Alapoikela
Tavoitteet
The student is able to
- use and apply nontraditional services for client needs
- describe eService concept from his/her own sector's perspective
- analyse and evaluate eServices and explain their meanings within renewal of services
- innovate and develop various eService ideas, or the service processes related to the ideas.