Skip to main content

Crisis Leadership and CommunicationLaajuus (5 cr)

Study unit code: SY00BI90

Credits

5 op

Teaching language

  • English

Learning outcomes

The student is able to
- enhance ethical leadership and communication in natural and manmade crises
- co-create multi-authority activities and serve as a specialists in natural and manmade crises
- to lead and coordinate interprofessional cooperation in manmade and non-manmade crises
- communicate in crises
- develop interaction and leadership skills in interprofessional networks

Enrollment

19.05.2025 - 25.05.2025

Timing

01.08.2025 - 31.12.2025

Number of ECTS credits allocated

5 op

Virtual proportion

2.5 op

Mode of delivery

50 % Contact teaching, 50 % Distance learning

Unit

30 Ylemmät ammattikorkeakoulututkinnot

Campus

Laurea Tikkurila

Teaching languages
  • English
Seats

20 - 40

Degree programmes
  • Complementary competence, master’s studies in English (CYJ2), Generic studies
  • Degree Programme in Global Development and Management in Health Care (SYV6), Laurea Tikkurila
Teachers
  • Virpi Teinilä
Teacher in charge

Virpi Teinilä

Groups
  • TYJ25SJ
    Täydentävä osaaminen (yamk-tutkinto), S25, yhteiset opinnot
  • CYJ25SJ
    Complementary competence (master’s studies in English), S25, Generic studies

Learning outcomes

The student is able to
- enhance ethical leadership and communication in natural and manmade crises
- co-create multi-authority activities and serve as a specialists in natural and manmade crises
- to lead and coordinate interprofessional cooperation in manmade and non-manmade crises
- communicate in crises
- develop interaction and leadership skills in interprofessional networks

Grading scale

H-5

Enrollment

01.01.2024 - 03.02.2024

Timing

01.08.2024 - 31.12.2024

Number of ECTS credits allocated

5 op

Virtual proportion

4 op

Mode of delivery

20 % Contact teaching, 80 % Distance learning

Unit

Korkeakouluyksikkö D /YAMK

Campus

Laurea Tikkurila

Teaching languages
  • English
Seats

20 - 40

Degree programmes
  • Complementary competence, master’s studies in English (CYJ2), Generic studies
  • Complementary competence, Master’s studies (TYJ), Generic Studies
  • Degree Programme in Global Development and Management in Health Care (SYV6), Laurea Tikkurila
Teacher in charge

Virpi Teinilä

Groups
  • TYJ23SJ
    Täydentävä osaaminen (yamk-tutkinto), S23, yhteiset opinnot
  • CYJ23SJ
    Complementary competence (master’s studies in English), S23, Generic studies

Learning outcomes

The student is able to
- enhance ethical leadership and communication in natural and manmade crises
- co-create multi-authority activities and serve as a specialists in natural and manmade crises
- to lead and coordinate interprofessional cooperation in manmade and non-manmade crises
- communicate in crises
- develop interaction and leadership skills in interprofessional networks

Grading scale

H-5

Enrollment

20.05.2024 - 26.05.2024

Timing

01.08.2024 - 31.12.2024

Number of ECTS credits allocated

5 op

Virtual proportion

3.5 op

Mode of delivery

30 % Contact teaching, 70 % Distance learning

Unit

Laurea university of applied sciences

Campus

Laurea Tikkurila

Teaching languages
  • English
Seats

20 - 40

Degree programmes
  • Complementary competence, master’s studies in English (CYJ2), Generic studies
  • Complementary competence, Master’s studies (TYJ), Generic Studies
  • Degree Programme in Global Development and Management in Health Care (SYV6), Laurea Tikkurila
Teachers
  • Kaarina Murtola
  • Teija-Kaisa Aholaakko
  • Jorma Jokela
Teacher in charge

Jorma Jokela

Groups
  • TYJ24SJ
    Täydentävä osaaminen (yamk-tutkinto), S24, yhteiset opinnot
  • CYJ24SJ
    Complementary competence (master’s studies in English), S24, Generic studies

Learning outcomes

The student is able to
- enhance ethical leadership and communication in natural and manmade crises
- co-create multi-authority activities and serve as a specialists in natural and manmade crises
- to lead and coordinate interprofessional cooperation in manmade and non-manmade crises
- communicate in crises
- develop interaction and leadership skills in interprofessional networks

Teaching methods

5ETC course
Learning within lectures, learning assignments, pre-learning / flipped learning, discussions, workshops, being opponent for fellow students.and seminar.
During Fall 2024 all learning activities will take place in Laurea Tikkurila campus.
There is no hybrid teaching in this course, no online teaching.

The study unit is completed partly independently following a schedule for returning assignments / by a given deadline. In addition to independent studying, the study unit includes scheduled teaching and required attendance on campus.
A Canvas learning environment is used to support the implementation. The study unit includes working in pairs or groups. You will receive individual feedback for assignments from the teacher, and working life or peer feedback may also be utilised.


Laurea degree regulations dated January 2024 will be applied to student selection, attendance and evaluation.

If a student does not intend to participate in a study unit they have been admitted to, they must cancel
their enrolment with the teacher in charge of the implementation before the study unit begins so that
another student next in the queue can take their place.

Students must be present for the first contact teaching session, or they must notify the responsible
teacher of their absence to confirm they intend to participate in studies

Location and time

Face-to-Face learning at Tikkurila Campus, required attendance
No hybrid nor online teaching

13.09.2024 09.00-16.30
11.10.2024 13.00-16.30
09.11.2024 09.00-16.30

Learning materials and recommended literature

Buchanan-Smith, M. and Scriven, K. 2011 Leadership in Action: Leading Effectively in Humanitarian Operations. ALNAP. 80 pp. https://www.alnap.org/help-library/leadership-in-action-leading-effectively-in-humanitarian-operations
Overview of Diversity Management implementation and impact amongst Diversity Charter signatories in the European Union (2014)
Palosaari, E. 2016. Children’s thoughts after war: Trauma-related cognitions and parents’ war trauma predicting mental health problems among war-affected children. Acta Universitatis Tamperensis 2135 Tampere University Press. http://tampub.uta.fi/bitstream/handle/10024/98384/978-952-03-0025-8.pdf?sequence=4&isAllowed=y
Pantti, M., et al (2012) Disasters and the Media. Peter Lang.
Schwarz, A. Seeger, M.W & C. Auer (ed.) (2016) The Handbook of International Crisis Communication Research. (Selected 3-4 chapters)

Alternative completion methods of implementation

No sub-performances are given with the implementation. Completing the whole course is required.

Co-operation with working life and/or RDI

- During the study unit students will develop their competence tackling challenges in crisis leadership and communication with work life experts.

Important dates

Face-to-Face learning at Tikkurila Campus, required attendance
No hybrid nor online teaching
Check Pakki calendar for schedules

13.09.2024 09.00-16.30
11.10.2024 13.00-16.30
09.11.2024 09.00-16.30

Details for assignment deadlines will be provided when the course starts.

Students workload

Total study hours: 135
Lectures and seminar
Individual and pair studying

Content and scheduling

Content:
- Ethical requirements, principles and procedures in natural and manmade crises.
- International crisis communication processes and communication with media.
- Crisis leadership models and approaches.

Further information for students

Priority enrollment for the study unit is for students with global health and crisis management, who have completed crisis preparedness/prevention and management courses.

Secondly students who are advanced in their studies and have previous experience or studies in crisis preparedness/prevention, crisis management or leadership.

Proficiency in oral and written English is required.

Grading scale

H-5

Evaluation methods and criteria

Laurea Masters degree evaluation criteria, level EQF7 will be applied.

Enrollment

22.05.2023 - 28.05.2023

Timing

01.08.2023 - 15.12.2023

Number of ECTS credits allocated

5 op

Virtual proportion

4 op

RDI proportion

5 op

Mode of delivery

20 % Contact teaching, 80 % Distance learning

Unit

Korkeakouluyksikkö D /YAMK

Campus

Laurea Tikkurila

Teaching languages
  • English
Seats

20 - 40

Degree programmes
  • Complementary competence, master’s studies in English (CYJ2), Generic studies
  • Complementary competence, Master’s studies (TYJ), Generic Studies
  • Degree Programme in Global Development and Management in Health Care (SYV6), Laurea Tikkurila
Teachers
  • Harri Ruoslahti
  • Kaarina Murtola
  • Virpi Teinilä
Teacher in charge

Virpi Teinilä

Groups
  • TYJ23SJ
    Täydentävä osaaminen (yamk-tutkinto), S23, yhteiset opinnot
  • CYJ23SJ
    Complementary competence (master’s studies in English), S23, Generic studies

Learning outcomes

The student is able to
- enhance ethical leadership and communication in natural and manmade crises
- co-create multi-authority activities and serve as a specialists in natural and manmade crises
- to lead and coordinate interprofessional cooperation in manmade and non-manmade crises
- communicate in crises
- develop interaction and leadership skills in interprofessional networks

Teaching methods

Learning within lectures, learning assignments, discussions, workshops. and seminar
During fall 2023 all learning activities will take place in Laurea Tikkurila campus

The study unit is completed partly independently following a schedule for returning assingments / by a given deadline. In addition to independent studying, the study unit includes scheduled teaching and required attendance on campus.
A Canvas learning environment is used to support the implementation. The study unit includes working in pairs or groups. You will receive individual feedback for assignments from the teacher, and working life or peer feedback may also be utilised.

Learning materials and recommended literature

Buchanan-Smith, M. and Scriven, K. 2011 Leadership in Action: Leading Effectively in Humanitarian Operations. ALNAP. 80 pp. https://www.alnap.org/help-library/leadership-in-action-leading-effectively-in-humanitarian-operations
Overview of Diversity Management implementation and impact amongst Diversity Charter signatories in the European Union (2014)
Palosaari, E. 2016. Children’s thoughts after war: Trauma-related cognitions and parents’ war trauma predicting mental health problems among war-affected children. Acta Universitatis Tamperensis 2135 Tampere University Press. http://tampub.uta.fi/bitstream/handle/10024/98384/978-952-03-0025-8.pdf?sequence=4&isAllowed=y
Pantti, M., et al (2012) Disasters and the Media. Peter Lang.
Schwarz, A. Seeger, M.W & C. Auer (ed.) (2016) The Handbook of International Crisis Communication Research. (Selected 3-4 chapters)

Alternative completion methods of implementation

None

Co-operation with working life and/or RDI

- During the study unit students will develop their competence tackling challenges in crisis leadership and communication with work life experts.

Important dates

Please see Pakki calendar and Canvas for exact timing information and instructions.



Deadline for seminar works 22.10. 2023

Forms of internationality

- During the study unit students will develop their competence tackling challenges in crisis preparedness and prevention with work life experts.

Students workload

Total study hours: 135.
Lectures, workshops, and seminar 18 hrs.
Individual and group studying 117 hrs.

Content and scheduling

Content:
- Ethical requirements, principles and procedures in natural and manmade crises.
- International crisis communication processes and communication with media.
- Crisis leadership models and approaches.

Further information for students

The priority in enrollment is reserved for Global Health & Crisis Management students
Secondly students with advanced studies from other study lines and good English skills

Note. Completion of Crisis preparedness and prevention as well as Crisis management course prior to this course is required

Grading scale

H-5

Evaluation methods and criteria

Laurea Masters degree evaluation criteria will be applied

Evaluation criteria, fail (0)

Laurea Masters degree evaluation criteria will be applied

Evaluation criteria, satisfactory (1-2)

Laurea Masters degree evaluation criteria will be applied

Evaluation criteria, good (3-4)

Laurea Masters degree evaluation criteria will be applied

Evaluation criteria, excellent (5)

Laurea Masters degree evaluation criteria will be applied

Enrollment

29.11.2021 - 02.01.2022

Timing

01.01.2022 - 31.07.2022

Number of ECTS credits allocated

5 op

Virtual proportion

5 op

RDI proportion

5 op

Mode of delivery

Distance learning

Unit

Korkeakouluyksikkö D /YAMK

Campus

Laurea Virtual Campus

Teaching languages
  • English
Seats

41 - 50

Degree programmes
  • Degree Programme in Global Development and Management in Health Care (SYV6), Laurea Tikkurila
Teachers
  • Kaarina Murtola
  • Jorma Jokela
Teacher in charge

Kaarina Murtola

Groups
  • TYJ22KJ
    Täydentävä osaaminen (yamk-tutkinto), K22, yhteiset opinnot
  • CYJ22KJ
    Complementary competence (master’s studies in English), K22, Generic studies

Learning outcomes

The student is able to
- enhance ethical leadership and communication in natural and manmade crises
- co-create multi-authority activities and serve as a specialists in natural and manmade crises
- to lead and coordinate interprofessional cooperation in manmade and non-manmade crises
- communicate in crises
- develop interaction and leadership skills in interprofessional networks

Teaching methods

Because of pandemic situation, the course will take place in Zoom:
- Learning within online lectures and online workshops.
- Pair assignment: report for analysis and synthesis of crisis leadership and communication in chosen manmade or natural crisis.

Content:
- Ethical requirements, principles and procedures in natural and manmade crises.
- International crisis communication processes and communication with media.
- Crisis leadership models and approaches.

Location and time

Please see a Pakki calendar or Tuudo for the correct timing information.
Because of pandemic situation, the course will take place in Zoom.

Learning materials and recommended literature

Buchanan-Smith, M. and Scriven, K. 2011 Leadership in Action: Leading Effectively in Humanitarian Operations. ALNAP. 80 pp. https://www.alnap.org/help-library/leadership-in-action-leading-effectively-in-humanitarian-operations
Overview of Diversity Management implementation and impact amongst Diversity Charter signatories in the European Union (2014)
Palosaari, E. 2016. Children’s thoughts after war: Trauma-related cognitions and parents’ war trauma predicting mental health problems among war-affected children. Acta Universitatis Tamperensis 2135 Tampere University Press. http://tampub.uta.fi/bitstream/handle/10024/98384/978-952-03-0025-8.pdf?sequence=4&isAllowed=y
Pantti, M., et al (2012) Disasters and the Media. Peter Lang.
Schwarz, A. Seeger, M.W & C. Auer (ed.) (2016) The Handbook of International Crisis Communication Research. (Selected 3-4 chapters)

Co-operation with working life and/or RDI

Working life integration takes place in the learning assignments.

Important dates

Please see a Pakki calendar or Tuudo for the correct timing information.

Students workload

Total study hours: 135.

Content and scheduling

Content:
- Ethical requirements, principles and procedures in natural and manmade crises.
- International crisis communication processes and communication with media.
- Crisis leadership models and approaches.

Grading scale

H-5

Evaluation methods and criteria

The evaluation is based on Laurea's evaluation criteria of a study unit in master studies.

Evaluation criteria, satisfactory (1-2)

SATISFACTORY (Grade 1) Student is able:
Knowledge base: To gather, process, produce and evaluate information widely. To use concepts of the area of expertise systematically.
Problem solving: To solve problems in research, development and/or innovation activities.
Development: To recognise and analyse focuses of development making use of the knowledge base.
Communication: To communicate clearly both orally and in writing.

Evaluation criteria, good (3-4)

GOOD (Grade 3) Student is able:
Knowledge base: To gather, process, produce and evaluate information critically and widely making use of both national and international scientific sources. To use concepts of the area of expertise fairly.
Problem solving: To solve problems in research, development and/or innovation activities by applying and combining information from different fields.
Development: To create target-oriented, justified development plans considering the community.
Communication: To communicate in a competent, clear and consistent manner both orally and in writing.

Evaluation criteria, excellent (5)

EXCELLENT (Grade 5) Student is able to:
Knowledge base: To create a consistent framework/knowledge base making use of both national and international scientific sources in a critical analytic fashion. Problem solving: To solve demanding problems in research, development and/or innovation activities where new knowledge and competence is created as well as to apply and combine information from different fields.
Development: To develop the activities of the competence area in a target-oriented and communal fashion.
Communication: To communicate convincingly both orally and in writing to audiences within and exterior to the field.