Emotional skills in professional working life and relationshipsLaajuus (3 cr)
Study unit code: TO00BT67
Credits
3 op
Teaching language
- Finnish
Learning outcomes
The student is able to
- both to develop their professionalism in relationships and their relationship skills in working life
- be aware of the key issues that relate to group dynamics and communication in challenging patient / customer encounters and to know how to find solutions in emotionally challenging environments.
- apply the theory, practice exercises, face-to-face instruction, and assignments covered during the course, as well as the discussions connected with these, in their own relationships and professional work.
Enrollment
05.12.2023 - 11.02.2024
Timing
01.03.2024 - 24.05.2024
Number of ECTS credits allocated
3 op
RDI proportion
2 op
Mode of delivery
Contact teaching
Unit
Laurea Hyvinkää, sote
Campus
Laurea Hyvinkää
Teaching languages
- Finnish
Seats
10 - 40
Degree programmes
- Laurea täydentävä osaaminen, amk-tutkinto (TOY2), Yhteiset opinnot
Teachers
- Heidi Kajander-Maavuori
- Paula Väliaho
- Marko Kallionpää
Teacher in charge
Paula Väliaho
Groups
-
TOY223SYTäydentävä osaaminen (amk-tutkinto), S23, Yhteiset opinnot
Learning outcomes
The student is able to
- both to develop their professionalism in relationships and their relationship skills in working life
- be aware of the key issues that relate to group dynamics and communication in challenging patient / customer encounters and to know how to find solutions in emotionally challenging environments.
- apply the theory, practice exercises, face-to-face instruction, and assignments covered during the course, as well as the discussions connected with these, in their own relationships and professional work.
Teaching methods
The implementation plan is available in Finnish.
Grading scale
Approved/Failed
Enrollment
06.02.2023 - 12.02.2023
Timing
17.03.2023 - 22.05.2023
Number of ECTS credits allocated
3 op
RDI proportion
2 op
Mode of delivery
Contact teaching
Unit
Laurea Hyvinkää, sote
Campus
Laurea Hyvinkää
Teaching languages
- Finnish
Seats
10 - 30
Degree programmes
- Laurea täydentävä osaaminen, amk-tutkinto (TOY2), Yhteiset opinnot
Teachers
- Heidi Kajander-Maavuori
- Paula Väliaho
- Marko Kallionpää
Teacher in charge
Paula Väliaho
Groups
-
TOY222SYTäydentävä osaaminen (amk-tutkinto), S22, Yhteiset opinnot
Learning outcomes
The student is able to
- both to develop their professionalism in relationships and their relationship skills in working life
- be aware of the key issues that relate to group dynamics and communication in challenging patient / customer encounters and to know how to find solutions in emotionally challenging environments.
- apply the theory, practice exercises, face-to-face instruction, and assignments covered during the course, as well as the discussions connected with these, in their own relationships and professional work.
Teaching methods
The implementation plan is available in Finnish.
Grading scale
Approved/Failed