Health and Social Services to Different Age of PeopleLaajuus (1 cr)

Learning outcomes

Student is able to
- Compare and help the client choose the appropriate electronic health and social care service.
- Understand the role of your professional group in customer-oriented health and social care.
- Understand the changing paradigm shift where the customer’s position is at the heart of the service system (the welfare ecosystem).
- Identify electronic service paths in different service systems.
- Compare different types of electronic transaction services and virtual receptions from the user's point of view.

Content

- Health and social care service system
- The usefulness of electronic health and social services
- Various electronic service environments and tools
- Roles of customer-oriented health and social care actors
- Electronic service paths and electronic transaction services