Service Design ProcessLaajuus (5 cr)
Study unit code: ND00CC09
Credits
5 op
Learning outcomes
The student is able to:
- describe how value is created for the customers through service
- describe the service design process
- recognize and apply service design tools and methods in practice
Further information
The learning outcomes of the study unit/project are evaluated based on the requirement level 2 of Laurea's common evaluation criteria.