Business Events (BE) ExperiencesLaajuus (5 cr)
Study unit code: TO00BX26
Credits
5 op
Learning outcomes
The student is able to
- plan and implement international customer-oriented conference and congress services
- apply service design methods in the development towards peak experience
- implement a service as a conceptualization process
Enrollment
20.05.2024 - 26.05.2024
Timing
01.01.2025 - 31.07.2025
Number of ECTS credits allocated
5 op
Mode of delivery
Contact teaching
Unit
Laurea Leppävaara, service
Campus
Laurea Leppävaara
Teaching languages
- English
Seats
20 - 40
Degree programmes
- Laurea täydentävä osaaminen, amk-tutkinto (TOP2), Palvelualat
Teachers
- Marjukka Turunen
- Kaija Meriläinen
Teacher in charge
Kaija Meriläinen
Groups
-
TOP224SYTäydentävä osaaminen (amk-tutkinto), S24, Palvelualat
-
CCM224SYComplementary competence (bachelor’s studies in English), S24, Services
Learning outcomes
The student is able to
- plan and implement international customer-oriented conference and congress services
- apply service design methods in the development towards peak experience
- implement a service as a conceptualization process
Teaching methods
Study unit will consider closer look at business events and how to make them as peak experience. We will look for wow factor in events.
Study unit will consist also visiting several event venues so be prepared to commute.
Learning materials and recommended literature
TBA
Alternative completion methods of implementation
According to general study rules of Laurea.
Grading scale
H-5
Evaluation methods and criteria
We will go through all details on first lesson.
Enrollment
22.05.2023 - 11.08.2023
Timing
24.10.2023 - 19.12.2023
Number of ECTS credits allocated
5 op
Mode of delivery
Contact teaching
Unit
Laurea Leppävaara, service
Campus
Laurea Leppävaara
Teaching languages
- English
Seats
20 - 40
Degree programmes
- Laurea täydentävä osaaminen, amk-tutkinto (TOP2), Palvelualat
Teachers
- Marjukka Turunen
- Kaija Meriläinen
Teacher in charge
Kaija Meriläinen
Groups
-
CCM223SYComplementary competence (bachelor’s studies in English), S23, Services
-
TOP223SYTäydentävä osaaminen (amk-tutkinto), S23, Palvelualat
Learning outcomes
The student is able to
- plan and implement international customer-oriented conference and congress services
- apply service design methods in the development towards peak experience
- implement a service as a conceptualization process
Teaching methods
Study unit will consider closer look at business events and how to make them as peak experience. We will look for wow factor in events.
Study unit will consist also visiting several event venues so be prepared to commute.
Learning materials and recommended literature
TBA
Alternative completion methods of implementation
According to general study rules of Laurea.
Grading scale
H-5
Evaluation methods and criteria
We will go through all details on first lesson.