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Service-oriented SwedishLaajuus (5 cr)

Study unit code: A9132

Credits

5 op

Learning outcomes

The student is able to
- communicate in Swedish both orally and in writing in the service field
- develop interaction skills in service-oriented work
- communicate in Swedish at least at the skill level B 1.2. of the European Framework and pass the civil service language proficiency certificate in oral and written Swedish with a Good or Satisfactory grade

Further information

The study unit is compulsory for those whose language of education is Finnish. After passing the study unit the civil service language proficiency certificate will be registered in student’s records.

Enrollment

27.11.2023 - 18.12.2023

Timing

22.01.2024 - 31.05.2024

Number of ECTS credits allocated

5 op

Mode of delivery

Contact teaching

Unit

Laurea Leppävaara, service

Campus

Laurea Leppävaara

Teaching languages
  • Finnish
Seats

20 - 40

Degree programmes
  • Degree Programme in Restaurant and Event Management (PRA2), Laurea Leppävaara (Finnish)
Teachers
  • Annika Kirkkomäki
Teacher in charge

Annika Kirkkomäki

Groups
  • PRA223SN
    Ravintola- ja tapahtumaliiketoiminnan koulutus, päivätoteutus, S23, Leppävaara

Learning outcomes

The student is able to
- communicate in Swedish both orally and in writing in the service field
- develop interaction skills in service-oriented work
- communicate in Swedish at least at the skill level B 1.2. of the European Framework and pass the civil service language proficiency certificate in oral and written Swedish with a Good or Satisfactory grade

Teaching methods

The implementation plan is available in Finnish.

Grading scale

H-5

Further information

The study unit is compulsory for those whose language of education is Finnish. After passing the study unit the civil service language proficiency certificate will be registered in student’s records.

Enrollment

27.11.2023 - 18.12.2023

Timing

15.01.2024 - 31.07.2024

Number of ECTS credits allocated

5 op

Virtual proportion

2.5 op

Mode of delivery

50 % Contact teaching, 50 % Distance learning

Unit

Laurea Leppävaara, service

Campus

Laurea Leppävaara

Teaching languages
  • roo.sv
Seats

20 - 40

Degree programmes
  • Palveluliiketoiminnan koulutus (MLA2), Laurea Leppävaara (Finnish)
Teachers
  • Annika Kirkkomäki
Teacher in charge

Annika Kirkkomäki

Groups
  • MLA223SAM
    Palveluliiketoiminnan koulutus, monimuotototeutus, S23, Leppävaara

Learning outcomes

The student is able to
- communicate in Swedish both orally and in writing in the service field
- develop interaction skills in service-oriented work
- communicate in Swedish at least at the skill level B 1.2. of the European Framework and pass the civil service language proficiency certificate in oral and written Swedish with a Good or Satisfactory grade

Teaching methods

The implementation plan is available in Finnish.

Grading scale

H-5

Further information

The study unit is compulsory for those whose language of education is Finnish. After passing the study unit the civil service language proficiency certificate will be registered in student’s records.

Enrollment

22.05.2023 - 28.08.2023

Timing

19.09.2023 - 15.12.2023

Number of ECTS credits allocated

5 op

Mode of delivery

Contact teaching

Unit

Laurea Leppävaara, service

Campus

Laurea Leppävaara

Teaching languages
  • Finnish
Seats

20 - 40

Degree programmes
  • Degree Programme in Restaurant and Event Management (PRA2), Laurea Leppävaara (Finnish)
Teachers
  • Annika Kirkkomäki
Teacher in charge

Annika Kirkkomäki

Groups
  • PRA223KN
    Ravintola- ja tapahtumaliiketoiminnan koulutus, päivätoteutus, K23, Leppävaara

Learning outcomes

The student is able to
- communicate in Swedish both orally and in writing in the service field
- develop interaction skills in service-oriented work
- communicate in Swedish at least at the skill level B 1.2. of the European Framework and pass the civil service language proficiency certificate in oral and written Swedish with a Good or Satisfactory grade

Teaching methods

The implementation plan is available in Finnish.

Grading scale

H-5

Further information

The study unit is compulsory for those whose language of education is Finnish. After passing the study unit the civil service language proficiency certificate will be registered in student’s records.

Enrollment

28.11.2022 - 05.01.2023

Timing

16.01.2023 - 31.05.2023

Number of ECTS credits allocated

5 op

Virtual proportion

3 op

Mode of delivery

40 % Contact teaching, 60 % Distance learning

Unit

Laurea Leppävaara, service

Campus

Laurea Leppävaara

Teaching languages
  • Finnish
Seats

20 - 40

Degree programmes
  • Palveluliiketoiminnan koulutus (MLA2), Laurea Leppävaara (Finnish)
Teachers
  • Annika Kirkkomäki
Teacher in charge

Annika Kirkkomäki

Groups
  • MLA222SAM
    Palveluliiketoiminnan koulutus, monimuotototeutus, S22, Leppävaara

Learning outcomes

The student is able to
- communicate in Swedish both orally and in writing in the service field
- develop interaction skills in service-oriented work
- communicate in Swedish at least at the skill level B 1.2. of the European Framework and pass the civil service language proficiency certificate in oral and written Swedish with a Good or Satisfactory grade

Teaching methods

The implementation plan is available in Finnish.

Grading scale

H-5

Further information

The study unit is compulsory for those whose language of education is Finnish. After passing the study unit the civil service language proficiency certificate will be registered in student’s records.

Enrollment

23.05.2022 - 29.05.2022

Timing

25.10.2022 - 31.12.2022

Number of ECTS credits allocated

5 op

Mode of delivery

Contact teaching

Unit

Laurea Leppävaara, service

Campus

Laurea Leppävaara

Teaching languages
  • Finnish
Seats

20 - 40

Degree programmes
  • Degree Programme in Hospitality Management and Service Design (PHA2), Laurea Leppävaara
  • Palveluelämysten tuottaminen ja kehittäminen (MSA2), Laurea Leppävaara (Finnish)
Teachers
  • Annika Kirkkomäki
Teacher in charge

Annika Kirkkomäki

Groups
  • MSA222SN
    Palveluelämysten tuottaminen ja kehittäminen, päivätoteutus, S22, Leppävaara
  • PHA222SN
    Degree Programme in Hospitality Management and Service Design, daytime studies, S22, Leppävaara

Learning outcomes

The student is able to
- communicate in Swedish both orally and in writing in the service field
- develop interaction skills in service-oriented work
- communicate in Swedish at least at the skill level B 1.2. of the European Framework and pass the civil service language proficiency certificate in oral and written Swedish with a Good or Satisfactory grade

Teaching methods

The implementation plan is available in Finnish.

Grading scale

H-5

Further information

The study unit is compulsory for those whose language of education is Finnish. After passing the study unit the civil service language proficiency certificate will be registered in student’s records.

Enrollment

23.05.2022 - 29.05.2022

Timing

26.08.2022 - 31.10.2022

Number of ECTS credits allocated

5 op

Mode of delivery

Contact teaching

Unit

Laurea Leppävaara, service

Campus

Laurea Leppävaara

Teaching languages
  • Finnish
Seats

20 - 40

Degree programmes
  • Palveluelämysten tuottaminen ja kehittäminen (MSA2), Laurea Leppävaara (Finnish)
Teachers
  • Annika Kirkkomäki
Teacher in charge

Annika Kirkkomäki

Groups
  • MSA222SN
    Palveluelämysten tuottaminen ja kehittäminen, päivätoteutus, S22, Leppävaara

Learning outcomes

The student is able to
- communicate in Swedish both orally and in writing in the service field
- develop interaction skills in service-oriented work
- communicate in Swedish at least at the skill level B 1.2. of the European Framework and pass the civil service language proficiency certificate in oral and written Swedish with a Good or Satisfactory grade

Teaching methods

The implementation plan is available in Finnish.

Grading scale

H-5

Further information

The study unit is compulsory for those whose language of education is Finnish. After passing the study unit the civil service language proficiency certificate will be registered in student’s records.

Enrollment

23.05.2022 - 29.05.2022

Timing

24.08.2022 - 31.12.2022

Number of ECTS credits allocated

5 op

Mode of delivery

Contact teaching

Unit

Laurea Leppävaara, service

Campus

Laurea Leppävaara

Teaching languages
  • Finnish
Seats

20 - 40

Degree programmes
  • Palveluliiketoiminnan koulutus (MLA2), Laurea Leppävaara (Finnish)
Teachers
  • Annika Kirkkomäki
Teacher in charge

Annika Kirkkomäki

Groups
  • MLA222KA
    Palveluliiketoiminnan koulutus, monimuotototeutus, K22, Leppävaara

Learning outcomes

The student is able to
- communicate in Swedish both orally and in writing in the service field
- develop interaction skills in service-oriented work
- communicate in Swedish at least at the skill level B 1.2. of the European Framework and pass the civil service language proficiency certificate in oral and written Swedish with a Good or Satisfactory grade

Teaching methods

The implementation plan is available in Finnish.

Grading scale

H-5

Further information

The study unit is compulsory for those whose language of education is Finnish. After passing the study unit the civil service language proficiency certificate will be registered in student’s records.

Enrollment

29.11.2021 - 05.12.2021

Timing

22.03.2022 - 31.05.2022

Number of ECTS credits allocated

5 op

Mode of delivery

Contact teaching

Unit

Laurea Leppävaara, service

Campus

Laurea Leppävaara

Teaching languages
  • Finnish
Seats

20 - 40

Degree programmes
  • Palveluelämysten tuottaminen ja kehittäminen (MSA2), Laurea Leppävaara (Finnish)
Teachers
  • Annika Kirkkomäki
Teacher in charge

Annika Kirkkomäki

Groups
  • MSA222KN
    Palveluelämysten tuottaminen ja kehittäminen, päivätoteutus, K22, Leppävaara

Learning outcomes

The student is able to
- communicate in Swedish both orally and in writing in the service field
- develop interaction skills in service-oriented work
- communicate in Swedish at least at the skill level B 1.2. of the European Framework and pass the civil service language proficiency certificate in oral and written Swedish with a Good or Satisfactory grade

Teaching methods

The implementation plan is available in Finnish.

Grading scale

H-5

Further information

The study unit is compulsory for those whose language of education is Finnish. After passing the study unit the civil service language proficiency certificate will be registered in student’s records.

Enrollment

29.11.2021 - 05.12.2021

Timing

21.01.2022 - 30.04.2022

Number of ECTS credits allocated

5 op

Mode of delivery

Contact teaching

Unit

Laurea Leppävaara, service

Campus

Laurea Leppävaara

Teaching languages
  • Finnish
Seats

20 - 40

Degree programmes
  • Palveluelämysten tuottaminen ja kehittäminen (MSA2), Laurea Leppävaara (Finnish)
Teachers
  • Annika Kirkkomäki
Teacher in charge

Annika Kirkkomäki

Groups
  • MSA222KN
    Palveluelämysten tuottaminen ja kehittäminen, päivätoteutus, K22, Leppävaara

Learning outcomes

The student is able to
- communicate in Swedish both orally and in writing in the service field
- develop interaction skills in service-oriented work
- communicate in Swedish at least at the skill level B 1.2. of the European Framework and pass the civil service language proficiency certificate in oral and written Swedish with a Good or Satisfactory grade

Teaching methods

The implementation plan is available in Finnish.

Grading scale

H-5

Further information

The study unit is compulsory for those whose language of education is Finnish. After passing the study unit the civil service language proficiency certificate will be registered in student’s records.