Skip to main content

Developing Food Services into an ExperienceLaajuus (10 cr)

Study unit code: A9220

Credits

10 op

Learning outcomes

The student is able to
- recognize the importance of customer experience and trends in developing food services towards a peak experience
- plan, implement, analyze and develop food services and concepts responsibly for different customer segments
- implement a development process while taking quality criteria into consideration

Enrollment

06.02.2023 - 12.02.2023

Timing

17.03.2023 - 12.05.2023

Number of ECTS credits allocated

10 op

Virtual proportion

1 op

RDI proportion

2 op

Mode of delivery

90 % Contact teaching, 10 % Distance learning

Unit

Laurea Leppävaara, service

Campus

Laurea Leppävaara

Teaching languages
  • Finnish
Seats

20 - 40

Degree programmes
  • Laurea täydentävä osaaminen, amk-tutkinto (TOP2), Palvelualat
Teachers
  • Henry Lybäck
  • Anikó Lehtinen
  • Petri Vähäkangas
Teacher in charge

Anikó Lehtinen

Groups
  • TOP222SY
    Täydentävä osaaminen (amk-tutkinto), S22, Palvelualat

Learning outcomes

The student is able to
- recognize the importance of customer experience and trends in developing food services towards a peak experience
- plan, implement, analyze and develop food services and concepts responsibly for different customer segments
- implement a development process while taking quality criteria into consideration

Grading scale

H-5

Enrollment

29.11.2021 - 05.12.2021

Timing

18.03.2022 - 20.05.2022

Number of ECTS credits allocated

10 op

Virtual proportion

1 op

RDI proportion

2 op

Mode of delivery

90 % Contact teaching, 10 % Distance learning

Unit

Laurea Leppävaara, service

Campus

Laurea Leppävaara

Teaching languages
  • Finnish
Seats

20 - 40

Degree programmes
  • Laurea täydentävä osaaminen, amk-tutkinto (TOP2), Palvelualat
Teachers
  • Anikó Lehtinen
  • Henry Lybäck
Teacher in charge

Henry Lybäck

Groups
  • TOP221SY
    Täydentävä osaaminen (amk-tutkinto), S21, Palvelualat

Learning outcomes

The student is able to
- recognize the importance of customer experience and trends in developing food services towards a peak experience
- plan, implement, analyze and develop food services and concepts responsibly for different customer segments
- implement a development process while taking quality criteria into consideration

Grading scale

H-5