Study Guide

Learning outcomes

The student is able to
- communicate in oral and written Swedish in work life situations in their own sector at proficiency level B1 of the Common European Framework of Reference and at the level required under section 7 of the Government Decree on Universities of Applied Sciences (1129/2014)
- tell about the studies and tasks of Bachelor of Hospitality Management
- act as a representative of a company/organisation in Nordic operating environments and in different types of customer service situations
- use the key Swedish terminology used by professionals in the service business
- develop their interaction, communication, information search and reporting skills in Swedish in professional situations in the service sector
- develop their professional language skills by using different types of learning techniques and tools

Teaching methods

The implementation plan is available in Finnish.

Grading scale

H-5

Further information

The study unit is compulsory for those whose language of education is Finnish.