Hotel Management (5 op)

Tavoitteet

The student is able to:
- describe the business idea and business models of a hotel
- identify and analyze hotel operations, functions and services
- practice front-line and back-office operations
- plan operations from management perspective

Aika ja paikka

Weekly meetings at campus.
Please note that Accommodation Business Managements course starts 29.8. but this Hotel Management first meeting is 5.9.2024

Oppimateriaali ja suositeltava kirjallisuus

For example:
Bardi, J.A. 2011. Hotel front office management.
Rutherford, D.G. & O'Fallon M.J. 2009. Hotel magement and operations.
Tewari, J. R. 2009 Hotel front office : operations and management
Literature will be based on academic journals, such as Annals of Tourism Research, International Journal of Hospitality Management, Tourism Management, International Journal of Contemporary Hospitality Management

Toteutustapa

Lectures, team meetings, Canvas
• Individual assignments
• Reservation system basics
• Online exam

Joint implementation with Accommodation Business Management

Toteutuksen tärkeät päivämäärät

First meeting is 5.9.2024

Opiskelijan ajankäyttö ja kuormitus

Lectures 45h
Independent student work 90h

Sisältö ja sen jaksotus

On working days during daytime. Some lectures at campus, some online lectures.
The exact schedule will be confirmed in Canvas when the course begins.
1/2 accommodation operations
1/2 accommodation management

Arviointiasteikko

H-5