Hotel Management (5 cr)

Code: PH00CA43-3001

General information

Timing: 26.08.2024 - 31.12.2024
Implementation has ended.

Number of ECTS credits allocated: 5 cr

Local portion: 4 cr

Virtual proportion: 1 cr

Campus: Laurea Leppävaara

Teaching languages: English

Seats: 10 - 40

Degree programmes: Degree Programme in Hospitality Management and Service Design (PHA2), Laurea Leppävaara

Teachers: Marjaana Salomaa; Petri Miinalainen

Teacher in charge: Marjaana Salomaa

Groups: PHA223SN
Degree Programme in Hospitality Management and Service Design, daytime studies, S23, Leppävaara

Study unit: PH00CA43

Learning outcomes

The student is able to:
- describe the business idea and business models of a hotel
- identify and analyze hotel operations, functions and services
- practice front-line and back-office operations
- plan operations from management perspective

Location and time

Weekly meetings at campus.
Please note that Accommodation Business Managements course starts 29.8. but this Hotel Management first meeting is 5.9.2024

Materials

For example:
Bardi, J.A. 2011. Hotel front office management.
Rutherford, D.G. & O'Fallon M.J. 2009. Hotel magement and operations.
Tewari, J. R. 2009 Hotel front office : operations and management
Literature will be based on academic journals, such as Annals of Tourism Research, International Journal of Hospitality Management, Tourism Management, International Journal of Contemporary Hospitality Management

Teaching methods

Lectures, team meetings, Canvas
• Individual assignments
• Reservation system basics
• Online exam

Joint implementation with Accommodation Business Management

Exam schedules

First meeting is 5.9.2024

Student workload

Lectures 45h
Independent student work 90h

Content scheduling

On working days during daytime. Some lectures at campus, some online lectures.
The exact schedule will be confirmed in Canvas when the course begins.
1/2 accommodation operations
1/2 accommodation management

Evaluation scale

H-5