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Service Business Management (5 op)

Toteutuksen tunnus: R0219-3025

Toteutuksen perustiedot


Ilmoittautumisaika
25.11.2019 - 01.12.2019
Ilmoittautuminen toteutukselle on päättynyt.
Ajoitus
10.01.2020 - 30.04.2020
Toteutus on päättynyt.
Opintopistemäärä
5 op
Lähiosuus
0 op
Virtuaaliosuus
5 op
Toteutustapa
Etäopetus
Toimipiste
Laurea Leppävaara
Opetuskielet
englanti
Paikat
20 - 40
Koulutus
Liiketalouden koulutus (HLA2), Laurea Leppävaara
Opettajat
Ove Backlund
Opintojakso
R0219

Tavoitteet

The student is able to
- use planning, analysis and decision-making tools and techniques in strategic planning
- analyze financial statements and business reports and use them as a basis for decisions
- make business decisions in various business contexts
- apply data in decision making

Aika ja paikka

Class sessions in Leppävaara

Oppimateriaali ja suositeltava kirjallisuus

Jeyarathmm, M. 2008: Strategic Management. Global Media
Van Looy, B., Gemmel, P. & Van Dierdonck, R. 2013: Service Management: An integrated approach. Essex:Pearson Education Limited.
Epstein L. 2012: The Business Owner's Guide to Reading and Understanding Financial Statements : How to Budget, Forecast, and Monitor Cash Flow for Better Decision Making.
John Wiley & Sons, Incorporated.
Vance, David E. 2012: Financial analysis & decision making: tools and techniques to solve financial problems and make effective business decisions. McGraw-Hill.

Toteutustapa

Mainly online, also some contact sessions in class or in Zoom.
Online exam.
Business Simulation game played in teams in competition with other teams.

Kansainvälisyys toteutuksella

The course is suitable for exchange students.

Sisältö ja sen jaksotus

Week 2 Class session. Introduction of the courses + lectures.
Week 3 Individual self-study for the online exam.
Week 4 Individual self-study for the online exam.
Week 5 Individual self-study for the online exam. DL team formation.
Week 6 Online exam.
Week 7 Registration for the Business Simulation Game. Retake of online exam. Practice round 1 starting.
Week 8 Zoom session. DL of Practice round 1 decisions. Practice round 2 starting.
Week 9 Class session. DL of Practice round 2 decisions. Round 1 of the actual game starting. Strategy formulated. Round report 1.
Week 10 DL of Round 1 decisions. Round memo 1. Round 2 starting.
Week 11 DL of Round 2 decisions. Round memo 2. Round 3 starting.
Week 12 DL of Round 3 decisions. Round memo 3. Round 4 starting.
Week 13 DL of Round 4 decisions. Round memo 4. Round 5 starting
Week 14 DL of Round 5 decisions. Round memo 5. Round 6 starting.
Week 15 DL of Round 6 decisions, Round memo 6.
Week 16 DL of Memo 7 + Final report + team work evaluation (P2P evaluation)

Arviointiasteikko

Hyväksytty/Hylätty

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