Service Design and Sustainability Project - AI Education and Training (15op)

Tavoitteet

The student is able to
- plan, implement and evaluate a Service Design project with service design methods
- develop sustainable practices in organisations

Toteutustapa

This project study will run throughout 2026, divided into a Service Design project course (15 ECTS) in the Spring -26 and a Digital Marketing and Sales project course (15 ECTS) in the autumn -26. The project will be carried out in collaboration with the U.S. University Mount St. Joseph University (hereafter referred to as 'cITe'). Joining to this project study will have a priority for the Fall 2026 study project which includes the short exchange (1 week) to Mt Saint Joseph University, Cincinnati, USA. Participation in this study module requires that both courses are included in your personal study plan.

Project content: Producing AI Training Material. (The fall´s 2026 project includes AI training with the material)
Project will be conducted together with ICT students of Mt Saint Joseph University, Cincinnati.

Mandatory interview 1.12.2025; 15:00-16:00 to all applicants. NOTE: The interview time has been changed (UPDATE 30-11-2025)


Link to the virtual interview: https://teams.microsoft.com/l/meetup-join/19%3ameeting_Y2JkMzcwODEtNGE3Zi00ZDllLTk1YjktMDg0ODZhYTZlMzE0%40thread.v2/0?context=%7b%22Tid%22%3a%22f0b9e9d7-8d66-4b16-9c1c-6b07c4796280%22%2c%22Oid%22%3a%227a96090c-e7b2-4378-aeaf-1e8db384363a%22%7d

Laurea reserves the right to make changes.

Quality of implementation has been evaluated and self-evaluation report is available Teams.

Aika ja paikka

Project includes:
- Kick Off day on Thu 22.1.2026 at 10.00-17.00 on Hyvinkää campus is. mandatory. Room 3-7
- 3 ECTS Service Design self-study Canvas Course.
- Working in this project is in Laurea-cITe mini-groups.
- Virtual weekly workday, on Thursdays, 2:00-3:00 PM. Occasionally, we have meetings with the US partner from 3:00 to 5:00 PM, so please be prepared for that.

The project course includes a mandatory intensive week requiring attendance from April 20 to April 24, 2025, during which we will work together with the cITe team (USA) on the Tikkurila campus.

Please refer to the Timetable Engine at https://lukkarit.laurea.fi/ for the schedule information. Laurea reserves the right to modify the timetable.

Oppimateriaali ja suositeltava kirjallisuus

The source materials needed for the subject area of the project are selected separately after the project assignment.

Toteutuksen valinnaiset suoritustavat

According to the degree regulations (2024), Students are entitled to apply for recognition of prior learning regardless of where, when and how the competence has been acquired. At Laurea, there are two different procedures for the recognition and accreditation of prior learning: a) accreditation of prior learning (competence acquired in higher education studies at another institution) and b) demonstration of competence (competence acquired in other ways). The recognition and accreditation of prior learning is initiated by the student themselves. The student is responsible for demonstrating and verifying their competence. The student is entitled to guidance for the recognition and accreditation of their competence. Further information in the student intranet.

You may also assess work-based learning as a way to acquire the competence needed. Read more in the student intranet.

Työelämäyhteistyö ja/tai TKI

University partner:Mount St Joseph University, USA
Working life partner; Will be nominated during Spring 2025

Toteutuksen tärkeät päivämäärät

Kick-Off 22.1.2026 at 10.00 - 17.00 at Hyvinkää kampus, room 3-7 (mandatory participation):

The actual implementation schedule is shown directly in Pakki as implementation reservations, so there is no need to repeat this information here. Mandatory meetings needs to be justified in the implementation plan.]

It is compulsory to participate in the project kick off meeting so that everyone participating in the project will receive the information on the project task.

Project guidance is offered on a weekly basis. The student can compare the available guidance sessions in Timetable Engine and select those projects/studies that do not overlap.

According to the degree regulations (2024) "the student must be present at the first contact lesson or notify the teacher in charge of their absence to confirm their participation in the study. Registration will be rejected if the student does not report their absence at the start of the study or the reason for the absence cannot be considered justified. Another student can be taken in their place. In project studies the first contact lesson is the first meeting of the project team and guiding lecture(s).

Kansainvälisyys toteutuksella

University partner:Mount St Joseph University, cITe, USA
Intensive Week in cITe in October at Mount St Joseph University, USACampus.

The student’s grant is a total of €1,741 per person. Note! The grant is increased if the student meets the Fewer Opportunities criteria. The total grant for a student with fewer opportunities for exchange is €1,841.

Fewer Opportunities criterias: Inclusion is one of the horizontal priorities of the Erasmus+ programme. In mobility, inclusion is supported e.g. by raised grants to students who belong to nationally defined groups of participants with fewer opportunities.
- Social obstacles:students with families (student has an under aged child or children); students who are family carers (student has an agreement of informal care with the municipality)
- Disabilities:students with EU’s disability card or who have a right for the card; disabled students (at least moderate functional deficiency)
- Health obstacles: students having severe and/or chronic health problems (at least moderate functional deficiency);
Migrant background:students who have received international protection (refugees, asylum seekers, students who have been granted international, subsidiary or temporary protection, or the student has a refugee’s passport)

Opiskelijan ajankäyttö ja kuormitus

Workload of the study is measured in a way that to acquire the goal competence of the study, one credit corresponds to an average of 26.7 hours of work done by the student. The actual time needed varies e.g. according to prior competence.

Sisältö ja sen jaksotus

Mount Saint Joseph University (USA) & Laurea students will apply research insights to develop AI training content for SMEs. U.S. and Finnish teams will co-develop and deliver AI applications training. A co-creation week will facilitate peer instruction and SME engagement

Lisätiedot

This study implementation is a P2P project meaning that the project is completed in a small group and guided by a teacher. Participating in the project requires:
- attendance: in the project guidance meetings and group meetings.
- we act according to the group's program and schedule, we are not late for the schedule
- no complaining even in Finnish when the hosts and hostesses /foreign visitors are present, the tone of voice is conveyed
- no special treatment is required, except in cases of illness or similar
- when listening to lectures and guides, we focus on it, we do not disturb with other discussions
- we are open and positive representatives of Laurea, Finland and ourselves
- critical opinions must be expressed politely, not aggressively
- no drugs or alcohol allowed during the intensive week

Arviointiasteikko

H-5

Arviointimenetelmät ja arvioinnin perusteet

"Competence assessment is based on the descriptions of objectives in the curricula, and the level of competence is assessed according to the assessment criteria listed in the implementation plan for the studies." (Laurea degree regulations 2024).

Evaluation is discussed at the beginning of the project.



In this study unit the assessing of the competences will be done by using the criteria set for requirement level II.

Professional knowledge basis, information searching and reporting

To achieve grade 5 student must be able to
- analyse the acquired information, draw conclusions and combine theoretical knowledge with experiential knowledge

To achieve grade 3 student must be able to
- critically evaluate information and justify their actions with science-based knowledge

To achieve grade 1 (or pass) student must be able to
- use professional concepts in a consistent manner and demonstrate their familiarity with the knowledge basis
- report and communicate in a professional manner

Professional practice and workplace development

To achieve grade 5 student must be able to
- evaluate the applicability of produced knowledge, skill or idea to other contexts as well as their impact
- anticipate needs of customers and/or co-operation partners

To achieve grade 3 student must be able to
- propose creative solutions at work
- promote professional co-operation and enhance customer and partner relationships

To achieve grade 1 (or pass) student must be able to
- act independently taking into account the operating environment
- take responsibility for interaction with customers and/or co-operation partners and for responding to their needs

Teamwork skills, leadership and responsibility

To achieve grade 5 student must be able to
- evaluate and develop the team’s entrepreneurial and responsible approach to work
- evaluate the possibilities for utilising competence and plan their personal development and development of the team

To achieve grade 3 student must be able to
- act in a manner that promotes the team’s entrepreneurial and responsible approach to work
- describe the development of their competence in relation to the learning outcomes

To achieve grade 1 (or pass) student must be able to
- describe the significance of their actions for successful co-operation
- describe their competence in relation to the learning outcomes

“Students who has failed to demonstrate their competence in accordance with the approved level must supplement or retake their study attainment in a manner and schedule defined by the teacher of the study unit. In project studies, students must supplement the competence missing from the project’s learning outcomes until their competence can be assessed as passing." (Degree regulations 2024.)