Basics of Service Design and Future Thinking (5 cr)
Code: ML00BW66-3009
General information
- Enrollment
-
18.05.2026 - 24.05.2026
Registration for introductions has not started yet.
- Timing
-
01.08.2026 - 31.12.2026
The implementation has not yet started.
- Number of ECTS credits allocated
- 5 cr
- Local portion
- 5 cr
- Mode of delivery
- Contact learning
- Unit
- 10 Liiketalous-, tietojenkäsittely- ja palvelualat
- Campus
- Laurea Leppävaara
- Teaching languages
- Finnish
- Seats
- 20 - 45
- Degree programmes
- Degree Programme in Restaurant and Event Management (PRA2), Laurea Leppävaara (Finnish)
- Teachers
- Sini Temisevä
- Annukka Korvenranta
- Teacher in charge
- Sini Temisevä
- Groups
-
PRA226KNRavintola- ja tapahtumaliiketoiminnan koulutus, päivätoteutus, K26, Leppävaara
- Study unit
- ML00BW66
Learning outcomes
The student is able to:
- define and explain the concept of future thinking
- describe the importance of collecting and utilising future information in developing a service enterprise
- describe the phases of the service design process
- name and explain co-creation methods
Evaluation scale
H-5