Professional Communication Skills (5 op)

Tavoitteet

The student is able to
- communicate as a professional in field-specific tasks and intercultural contexts
- produce effective spoken and written texts using an appropriate style and register
- demonstrate knowledge of essential terminology needed in working life
- apply principles of interpersonal and organizational communication

Oppimateriaali ja suositeltava kirjallisuus

Learning materials in Canvas. See also:
Bovée, C. & Thill, J. 2011. Excellence in business communication. 9th edition. London: Pearson.
Hartley, P. & Chatterton, P. 2015. Business communication: rethinking your professional practice for the post-digital age. 2nd edition. London: Routledge.
Mclean, S. 2015. Business communication for success. Washington, D.C.: Flat World Knowledge.
Munter, M. 2014. Guide to managerial communication: effective business writing and speaking. 10th edition. Boston: Prentice Hall.

Toteutustapa

Online contact sessions and assignments.
The study unit contains work on the following themes:
• communication models, applying a communication strategy
• intercultural communication and communication styles
• business writing: genre and style, the writing process, macro and micro features
• persuasive communication in presentations, pitches and debates
• building rapport and interpersonal communication in meetings and negotiations
• revision of common business terms & professional vocabulary

Toteutuksen tärkeät päivämäärät

Canvas will be opened on a week before the first meeting.
The last meeting will be held by the end of April.
Some additional dates may be scheduled for small group meetings.

Kansainvälisyys toteutuksella

Development of intercultural competences is integrated into the study unit.

Toteutuksen valinnaiset suoritustavat

By agreement with the lecturer.

Opiskelijan ajankäyttö ja kuormitus

5 ECTS = 135 hours of work.

Sisältö ja sen jaksotus

A detailed schedule will be given in Canvas.

Arviointiasteikko

H-5