Service Design Project: Help Me! How to Integrate to Finnish Society? Service Design Project (15 op)

Tavoitteet

The student is able to
- plan, implement and evaluate a Service Design project with service design methods
- develop sustainable practices in organisations

Aika ja paikka

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Oppimateriaali ja suositeltava kirjallisuus

Two knowledge basis are included:
1. Students self-study the first knowledge base in Canvas web environment. Topic: Double-diamond model, Service design
2. Students prepare knowledge base for the project. Academic writing and reflecting it to the projcet, 1.500 words/student.

The source materials needed for the subject area of the project are selected separately after the project assignment.

Toteutustapa

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Työelämäyhteistyö ja/tai TKI

Working life partner: Technology Center TechVilla Ltd. /PM Satu Myllys

Toteutuksen tärkeät päivämäärät

23.8.2022, 14-15, Project PreBrief: Students and lecturer´s first meeting, organizing the team
30.8.2022, 10-12, Project Brief, Hyvinkää Campus, Room 205, 2nd floor

According to the degree regulations (section 18) "students must be present for the first contact teaching session, or they must notify the responsible teacher of their absence to confirm they intend to participate in studies… Registration for the study unit will be rejected, if the student does not notify the teacher of being absent from the first contact teaching session or the reason for their absence cannot be considered justified." The first contact session in a project means the first meeting between the project team and the supervisor (pre-brief). [Add the timing of pre-brief here.]

It is compulsory to participate in the project kickoff meeting so that everyone participating in the project will receive the information on the project task. [Add the timing of the kickoff meeting. If the meeting is in the premises of the company/client add the location of the meeting.]

[The actual implementation schedule is shown directly in Pakki as implementation reservations, so there is no need to repeat this information here.]

Project guidance is offered on a weekly basis. The student can compare the available guidance sessions in Timetable Engine and select those projects/studies that do not overlap.

Kansainvälisyys toteutuksella

International student group
International target groups; Expats living and working in Finland
Workshopping with the international people and companies

Toteutuksen valinnaiset suoritustavat

All students are entitled to demonstrate their competence. The recognition and accreditation of prior competence is initiated by the students themselves. The competence is recognized and accredited by the teacher responsible for the studies or another person designated to the position. The assessment is carried out according to the same assessment criteria and, as a rule, same grading scale as that adopted for the corresponding study unit or module. The student is entitled to apply for accreditation of prior competence regardless of where, how and when the competence has been acquired. The student may also seek accreditation of competence to be acquired on the job as part of their degree (work-based learning). ... The student is responsible for demonstrating and verifying their competence and for providing sufficient information.

Opiskelijan ajankäyttö ja kuormitus

1 cr. = 26.7 h).
Team working day: TUesday

The student spends approximately 16 hours of weekly working time on the project; in other words, approximately 8 hrs for team work and approximately 8 hrs for independent work per week.

Sisältö ja sen jaksotus

Aims of the project: Goal is to give essential information for foreigners moving to Finland. E.g. How can I manage with authorities, public transport, health care

Name of the project: "Help Me! How to Integrate to Finnish Society?"

Competences: Service design, Facilitating, Website building, Cross-cultural communication, Customer Experience
Practical activities: interviews/workshops with expats living in Finland, collecting and visualizing the information, designing and creating website. Project target group: Expats living and working in Finland
Final product: Website.containing practical visualized data "How to Integrate to Finnish Society?"

Working life partner: Technology Center TechVilla Ltd. /PM Satu Myllys
Laurea Project Advisor: Tero Uusitalo

Many different cultures are very welcomed to join this project!

Lisätiedot

The study unit corresponds to the requirements of Bachelor's level education.

This study implementation is a P2P project meaning that the project is completed in a small group and guided by a teacher. Participating in the project requires attendance in the project guidance meetings and group meetings.