Service Design (10 cr)

Code: R0216-3044

General information

Enrollment: 03.02.2020 - 09.02.2020
Registration for the implementation has ended.

Timing: 01.03.2020 - 31.07.2020
Implementation has ended.

Number of ECTS credits allocated: 10 cr

Local portion: 0 cr

Virtual proportion: 10 cr

Campus: Laurea common

Teaching languages: English

Seats: 20 - 60

Degree programmes: Liiketalouden koulutus (HLA2), Laurea Leppävaara (Finnish)

Teachers: Tarja Chydenius; Päivi Williams

Teacher in charge: Päivi Williams

Study unit: R0216

Learning outcomes

The student is able to
- describe how value is created for the customers through service
- recognize the essence of Service Design thinking and methods
- plan, implement and evaluate a Service Design project using service design methods
- apply creative problem-solving and develop working methods individually and in teams
- foster entrepreneurship through service design

Teaching methods

Online

Employer connections

Project for Shopping Center Kluuvi

Evaluation scale

H-5