Niina Kovalainen
80% Lähiopetus, 20% Etäopetus
Learning materials in the study platform
The study unit will contain work on the following themes:
• Intercultural communication and communication style
• Communication strategies in spoken and written communication
• Building rapport in interpersonal communication
• Communicating effectively and persuasively in presentations, meetings and negotiations
• The use of style and register in spoken and written texts
• Review of common business terms
The final grade is based on the following:
Spoken communication 50%, 2.25 ECTS
Written communication 50%, 2.25 ECTS
All parts must be passed in order to complete the study unit.
More detailed assessment criteria are given in the study unit work space.
06.09.2021 - 10.12.2021
24.05.2021 - 30.05.2021
20 - 40
Laurea Tikkurila, liko
Niina Kovalainen
Students need to have passed the initial language proficiency test prior to taking this study unit. If students do not pass the language proficiency test they need to complete R0170 Valmentava englanti as well.
Liiketalouden koulutus (HLV2), Laurea Tikkurila
Laurea Tikkurila
1 op
H-5
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The course takes place in the autumn term of 2021 and attendance is compulsory 75%. The first and last classes are mandatory.
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5 ECTS = 135 hours of work
See Canvas
Lessons are mostly in class, but some of them can be pre-recorded into Zoom lessons you can watch in your own time.
Please refer to the Laurea evaluation guidelines. Students should be able to demonstrate proficiency in producing spoken and written professional communications equivalent to at least level B1 according to the Common European Framework of Reference for Languages. We also use the common Laurea UAS guideline skill levels in evaluation on framework level I. Within the requirement levels of the assessment framework, the required competence is described for levels H/1 (H = pass), 3 and 5. The competence acquired by students is assessed comprehensively. Grade 1 student is able to: -use essential professional concepts when explaining various work practices and situations -search for information in different sources -report -work under guidance using the skills and methods learned -interact with customers and/or co-operation partners -receive guidance -work as a member of a team -plan the progress of their work and use of time under guidance -work safely and in accordance with the professional code of conduct -follow the provided instructions and rules
Please refer to the Laurea evaluation guidelines. Students should be able to demonstrate proficiency in producing spoken and written professional communications equivalent to at least level B2 according to the Common European Framework of Reference for Languages. We also use the common Laurea UAS guideline skill levels in evaluation on framework level I. Within the requirement levels of the assessment framework, the required competence is described for levels H/1 (H = pass), 3 and 5. The competence acquired by students is assessed comprehensively. Grade 3 student is able to: -use professional concepts in a consistent manner when explaining various work practices and situations -gather information and use their knowledge basis -report in the agreed manner -work using the skills and methods learned -engage in professional interaction with customers and/or co-operation partners and identify their needs -take part in guidance and utilise it -engage in goal-oriented work in a team -plan and manage the progress of their work and use of time -detect safety-related risks -justify their actions in accordance with the professional code of conduct
Please refer to the Laurea evaluation guidelines. Students should be able to demonstrate proficiency in producing spoken and written professional communications equivalent to at least level C1 according to the Common European Framework of Reference for Languages. We also use the common Laurea UAS guideline skill levels in evaluation on framework level I. Within the requirement levels of the assessment framework, the required competence is described for levels H/1 (H = pass), 3 and 5. The competence acquired by students is assessed comprehensively. Grade 5 student is able to: -use professional concepts extensively -compare and choose relevant information -report and communicate in a professional manner -work independently, using the skills and methods learned -take responsibility for interaction with customers and/or co-operation partners and for -responding to their needs -anticipate their need for guidance -promote the team’s work and team spirit -manage their time appropriately, completing the agreed tasks at the required quality level -work responsibly, applying the skills and methods learned -plan and evaluate their work, taking safety and/or ethical aspects into consideration