Siirry suoraan sisältöön

Service Business Management (5 op)

Toteutuksen tunnus: R0219-3034

Toteutuksen perustiedot


Ilmoittautumisaika

24.05.2021 - 30.05.2021

Ajoitus

10.09.2021 - 31.12.2021

Opintopistemäärä

5 op

Virtuaaliosuus

2 op

TKI-osuus

2 op

Toteutustapa

60 % Lähiopetus, 40 % Etäopetus

Yksikkö

Laurea Leppävaara, liko

Toimipiste

Laurea Leppävaara

Opetuskielet

  • Englanti

Paikat

20 - 40

Koulutus

  • Degree Programme in Service Business Management (HMA), Laurea Leppävaara

Opettaja

  • Lauri Larjavaara
  • Ove Backlund

Vastuuopettaja

Lauri Larjavaara

Ryhmät

  • HMA220SN
    Degree Programme in Service Business Management, daytime studies, S20, Leppävaara

Osaamistavoitteet

The student is able to
- use planning, analysis and decision-making tools and techniques in strategic planning
- analyze financial statements and business reports and use them as a basis for decisions
- make business decisions in various business contexts
- apply data in decision making

Toteutustapa

Assessment of this study unit is based on exam and team assignments and individual assignments which have to be passed (in business game and using information systems)

Exam is based on the textbooks (list provided in Canvas), lectures and the Business Simulation Game Documentation

Sisältö ja sen jaksotus

Lectures (at the beginning of the course)
Exam (online)
Business Simulation Game

Arviointiasteikko

H-5

Arviointikriteerit, tyydyttävä (1-2)

SATISFACTORY,
grade 1
Students are able to:
• Apply most important/individual and appropriate professional concepts, and indicate their familiarity with the knowledge base.
• Act safely, although activities are often schematic/ experimental/ fumbling/ self-involved.
• Comply with rules and instructions, and justify their activities using provided instructions.
• Act appropriately under guidance.
• Use acquired techniques and models.
• Take customers into account in their actions.
• Act as group members.
• Act in accordance with ethical principles.

Arviointikriteerit, hyvä (3-4)

GOOD
grade 3
Students are able to:
• Apply professional concepts systematically.
• Apply occupational safety instructions in their activities.
• Justify, compare and analyse their activities using general guidelines.
• Able to cope independently in different tasks in each operating environment.
• Apply acquired techniques and models diversely.
• Act professionally in customer situations.
• Work in a group in line with objectives.
• Justify their activities in accordance with ethical principles..

Arviointikriteerit, kiitettävä (5)

BACHELOR'S DEGREE INITIAL STAGE STUDENTS
EXCELLENT
grade 5
Students are able to:
• Apply professional concepts expertly.
• Comply with occupational safety instructions responsibly and independently.
• Justify activities using research knowledge.
• Work independently and take initiatives in line with objectives. Operations are often flexible, systematic, development-oriented, creative and active.
• Select the appropriate techniques and models for activities, and justify the choices.
• Act in customer-oriented ways and according to the situation.
• Promote group activities.
• Able to critically apply ethical principles in the subject field in one's conduct and tasks.