•   Service Design R0216-3070 01.08.2021-31.12.2021  10 op  (NTA220KN, ...) +-
    Opintojakson osaamistavoitteet
    The student is able to
    - describe how value is createdfor the customers through service
    - recognize the essence of Service Design thinking and methods
    - plan, implement and evaluate a Service Design projectusing service design methods
    - apply creative problem-solving and develop working methods individually and in teams
    - foster entrepreneurship through service design

    Vastuuopettaja

    Päivi Harmoinen

    Toteutusmuoto

    Etäopetus

    Opetuskieli/-kielet
    • englanti
    Suorituskieli/-kielet
    • englanti
    Ajoitus

    01.08.2021 - 31.12.2021

    Ilmoittautumisaika

    24.05.2020 - 30.05.2020

    Ryhmä(t)
    • NTA220KN
    • HLA220KN
    • HMA220SN
    Paikkoja

    20 - 40

    Yksikkö

    Laurea Leppävaara, liko

    Opettaja(t)

    Päivi Harmoinen, Veera Lassila

    Koulutus

    Liiketalouden koulutus (HLA2), Laurea Leppävaara

    Toimipiste

    Laurea Verkkokampus

    T&K osuus

    4 op

    Virtuaaliosuus

    10 op

    Arviointiasteikko

    H-5

    Arviointikriteerit
    Tyydyttävä

    PROFESSIONAL KNOWLEDGE BASIS, INFORMATION SEARCHING AND REPORTING – use professional concepts in a consistent manner and demonstrate his/her familiarity with the knowledge basis – report and communicate in a professional manner PROFESSIONAL PRACTICE AND WORKPLACE DEVELOPMENT – act independently taking into account the operating environment – take responsibility for interaction with customers and/or co-operation partners and for responding to their needs TEAMWORK SKILLS, LEADERSHIP AND RESPONSIBILITY – describe the significance of his/her actions for successful co-operation – describe his/her competence in relation to the learning outcomes

    Hyvä

    PROFESSIONAL KNOWLEDGE BASIS, INFORMATION SEARCHING AND REPORTING – critically evaluate information and justify their actions with science-based knowledge PROFESSIONAL PRACTICE AND WORKPLACE DEVELOPMENT – propose creative solutions at work – promote professional co-operation and enhance customer and partner relationships TEAMWORK SKILLS, LEADERSHIP AND RESPONSIBILITY – act in a manner that promotes the team’s entrepreneurial and responsible approach to work -describe the development of his/her competence in relation to the learning outcomes

    Kiitettävä

    PROFESSIONAL KNOWLEDGE BASIS, INFORMATION SEARCHING AND REPORTING – analyse the acquired information, draw conclusions and combine theoretical knowledge with experiential knowledge PROFESSIONAL PRACTICE AND WORKPLACE DEVELOPMENT – evaluate the applicability of produced knowledge, skill or idea to other contexts as well as their impact – anticipate needs of customers and/or co-operation partners TEAMWORK SKILLS, LEADERSHIP AND RESPONSIBILITY – evaluate and develop the team’s entrepreneurial and responsible approach to work – evaluate the possibilities for utilising competence and plan his/her personal development and development of the team