Service Production Management (5 cr)
Code: TO00BN60-3003
General information
Enrollment
29.11.2021 - 05.12.2021
Timing
04.04.2022 - 23.05.2022
Number of ECTS credits allocated
5 op
Virtual proportion
5 op
RDI proportion
2 op
Mode of delivery
Distance learning
Unit
Laurea Leppävaara, service
Campus
Laurea Virtual Campus
Teaching languages
- Finnish
Seats
20 - 40
Degree programmes
- Laurea täydentävä osaaminen, amk-tutkinto (TOP2), Palvelualat
Teachers
- Teemu Sirainen
- Tuula Kuivanen
- Henry Lybäck
- Anikó Lehtinen
Teacher in charge
Henry Lybäck
Groups
-
TOP221SYTäydentävä osaaminen (amk-tutkinto), S21, Palvelualat
Learning outcomes
Student is able to
- assess the internal efficiency and profitability of service production
- analyze the importance of well-being at work in practice and plan development measures
- describe the importance of occupational safety and ergonomics in everyday managerial work
- evaluate his own development as a supervisor
Teaching methods
Student knows how to
- assess the internal efficiency and profitability of service production
- analyze the importance of well-being at work in practice and plan development measures
- understand the importance of occupational safety and ergonomics in everyday managerial work
- evaluate his own development as a supervisor
The course enables the implementation of working life integration within the BARLAUREA Living Lab activity framework. The second option is that the student develops learning in the activities of their own already existing job or another service production company in the course of study.
The main focus of the course is in the supervisory work of service production in the restaurant industry.
Location and time
Theory: as an online lesson.
Practice: Barlaurea's Living Lab Learning Environment.
Own development target company.
Grading scale
H-5