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Crisis Leadership and Communication (5 cr)

Code: SY00BI90-3001

General information


Enrollment

15.05.2018 - 19.08.2018

Timing

01.09.2018 - 31.12.2018

Number of ECTS credits allocated

5 op

Virtual proportion

3 op

RDI proportion

2 op

Mode of delivery

40 % Contact teaching, 60 % Distance learning

Campus

Laurea Tikkurila

Teaching languages

  • English

Seats

20 - 35

Degree programmes

  • Degree Programme in Global Development and Management in Health Care (SYV6), Laurea Tikkurila

Teachers

  • Mikko Häkkinen
  • Teija-Kaisa Aholaakko
  • Jorma Jokela

Teacher in charge

Jorma Jokela

Groups

  • SYV617SJ

Learning outcomes

The student is able to
- enhance ethical leadership and communication in natural and manmade crises
- co-create multi-authority activities and serve as a specialists in natural and manmade crises
- to lead and coordinate interprofessional cooperation in manmade and non-manmade crises
- communicate in crises
- develop interaction and leadership skills in interprofessional networks

Teaching methods

- Learning within lectures and workshops.
- Pair assignment: Report for analysis and synthesis of crisis leadership and communication in chosen manmade or natural crisis.
Content:
- Ethical requirements, principles and procedures in natural and manmade crises.
- International crisis communication processes and media.
- Crisis leadership models and approaches.

Learning materials and recommended literature

Buchanan-Smith, M. and Scriven, K. 2011 Leadership in Action: Leading Effectively in Humanitarian Operations. ALNAP. 80 pp. https://www.alnap.org/help-library/leadership-in-action-leading-effectively-in-humanitarian-operations
Overview of Diversity Management implementation and impact amongst Diversity Charter signatories in the European Union (2014)
Palosaari, E. 2016. Children’s thoughts after war: Trauma-related cognitions and parents’ war trauma predicting mental health problems among war-affected children. Acta Universitatis Tamperensis 2135 Tampere University Press. http://tampub.uta.fi/bitstream/handle/10024/98384/978-952-03-0025-8.pdf?sequence=4&isAllowed=y
Pantti, M., et al (2012) Disasters and the Media. Peter Lang.
Schwarz, A. Seeger, M.W & C. Auer (toim.) (2016) The Handbook of International Crisis Communication Research. (Selected 3-4 chapters)

Grading scale

H-5

Evaluation methods and criteria

The evaluation is based on Laurea's evaluation criteria of a study unit in master studies.

Evaluation criteria, satisfactory (1-2)

SATISFACTORY (Grade 1) Student is able:
Knowledge base: To gather, process, produce and evaluate information widely. To use concepts of the area of expertise systematically.
Problem solving: To solve problems in research, development and/or innovation activities.
Development: To recognise and analyse focuses of development making use of the knowledge base.
Communication: To communicate clearly both orally and in writing.

Evaluation criteria, good (3-4)

GOOD (Grade 3) Student is able:
Knowledge base: To gather, process, produce and evaluate information critically and widely making use of both national and international scientific sources. To use concepts of the area of expertise fairly.
Problem solving: To solve problems in research, development and/or innovation activities by applying and combining information from different fields.
Development: To create target-oriented, justified development plans considering the community.
Communication: To communicate in a competent, clear and consistent manner both orally and in writing.

Evaluation criteria, excellent (5)

EXCELLENT (Grade 5) Student is able to:
Knowledge base: To create a consistent framework/knowledge base making use of both national and international scientific sources in a critical analytic fashion. Problem solving: To solve demanding problems in research, development and/or innovation activities where new knowledge and competence is created as well as to apply and combine information from different fields.
Development: To develop the activities of the competence area in a target-oriented and communal fashion.
Communication: To communicate convincingly both orally and in writing to audiences within and exterior to the field.