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Business Processes (10 cr)

Code: R0229-3012

General information


Enrollment

23.05.2022 - 29.05.2022

Timing

31.08.2022 - 01.12.2022

Number of ECTS credits allocated

10 op

Virtual proportion

8 op

Mode of delivery

20 % Contact teaching, 80 % Distance learning

Unit

Laurea Leppävaara, service

Campus

Laurea Leppävaara

Teaching languages

  • English

Seats

20 - 40

Degree programmes

  • Degree Programme in Safety, Security and Risk Management (HRA), Laurea Leppävaara

Teachers

  • Mervi Saarela

Teacher in charge

Mervi Saarela

Groups

  • HRA222SA
    Degree Programme in Safety, Security and Risk Management, blended learning, S22, Leppävaara

Learning outcomes

The student is able to
- recognise the opportunities, operators and networks in the business environment
- define the functions, processes and IT systems of an organization
- define the core and supporting processes of an organization
- apply the concept of value chain and customer driven value creation in process development
- assess the financial and operational performance of logistics as part of the supply chain management

Teaching methods

Blended learning

Learning materials and recommended literature

Pls. see canvas

Important dates

Pls. see Canvas

Students workload

Pls. see Canvas

Content and scheduling

Pls. see Canvas

Grading scale

H-5

Evaluation methods and criteria

REQUIREMENT LEVEL I
PROFESSIONAL KNOWLEDGE BASIS, INFORMATION SEARCHING AND REPORTING PROFESSIONAL PRACTICE AND WORKPLACE DEVELOPMENT Assessed as applicable: TEAMWORK SKILLS, LEADERSHIP AND RESPONSIBILITY
5 THE STUDENT IS ABLE TO
– use professional concepts extensively
– compare and choose relevant information
– report and communicate in a professional manner
– work independently, using the skills and methods learned
– take responsibility for interaction with customers and/or co-operation partners and for responding to their needs
– anticipate his/her need for guidance
– promote the team’s work and team spirit
– manage his/her time appropriately, completing the agreed tasks at the required quality level
– work responsibly, applying the skills and methods learned
– plan and evaluate their work, taking safety and/or ethical aspects into consideration
3 THE STUDENT IS ABLE TO
– use professional concepts in a consistent manner when explaining various work practices and situations
– gather information and use his/her knowledge basis
–report in the agreed manner
– work using the skills and methods learned
– engage in professional interaction with customers and/or co-operation partners and identify their needs
– take part in guidance and utilise it
– engage in goal-oriented work in a team
– plan and manage the progress of his/her work and use of time
– detect safety-related risks
– justify this/her actions in accordance with the professional code of conduct
H/1 THE STUDENT IS ABLE TO
– use essential professional concepts when explaining various work practices and situations
– search for information in different sources
– report
– work under guidance using the skills and methods learned
– interact with customers and/or co-operation partners
– receive guidance
– work as a member of a team
– plan the progress of his/her work and use of time under guidance
– work safely and in accordance with the professional code of conduct
– follow the provided instructions and rules