•   Service Business Management R0219-3034 10.09.2021-31.12.2021  5 credits  (HMA220SN) +-
    Learning outcomes of the course
    The student is able to
    - use planning, analysis and decision-making tools and techniques in strategic planning
    - analyze financial statements and business reports and use them as a basis for decisions
    - make business decisions in various business contexts
    - apply data in decision making

    Teacher in charge

    Lauri Larjavaara

    Mode of delivery

    60% Face-to-face, 40% Distance learning

    Teaching methods

    Assessment of this study unit is based on exam and team assignments and individual assignments which have to be passed (in business game and using information systems)

    Exam is based on the textbooks (list provided in Canvas), lectures and the Business Simulation Game Documentation

    Language of instruction
    • English
    Completion language(s)
    • English
    Timing

    10.09.2021 - 31.12.2021

    Enrollment period

    24.05.2021 - 30.05.2021

    Group(s)
    • HMA220SN
    Seats

    20 - 40

    Unit

    Laurea Leppävaara, liko

    Teacher(s)

    Lauri Larjavaara, Ove Backlund

    Programme(s)

    Degree Programme in Service Business Management (HMA), Laurea Leppävaara

    Campus

    Laurea Leppävaara

    RDI portion

    2 credits

    Virtual portion

    2 credits

    Evaluation scale

    H-5

    Content and scheduling

    Lectures (at the beginning of the course)
    Exam (online)
    Business Simulation Game

    Evaluation criteria
    Satisfactory

    SATISFACTORY, grade 1 Students are able to: • Apply most important/individual and appropriate professional concepts, and indicate their familiarity with the knowledge base. • Act safely, although activities are often schematic/ experimental/ fumbling/ self-involved. • Comply with rules and instructions, and justify their activities using provided instructions. • Act appropriately under guidance. • Use acquired techniques and models. • Take customers into account in their actions. • Act as group members. • Act in accordance with ethical principles.

    Good

    GOOD grade 3 Students are able to: • Apply professional concepts systematically. • Apply occupational safety instructions in their activities. • Justify, compare and analyse their activities using general guidelines. • Able to cope independently in different tasks in each operating environment. • Apply acquired techniques and models diversely. • Act professionally in customer situations. • Work in a group in line with objectives. • Justify their activities in accordance with ethical principles..

    Excellent

    BACHELOR'S DEGREE INITIAL STAGE STUDENTS EXCELLENT grade 5 Students are able to: • Apply professional concepts expertly. • Comply with occupational safety instructions responsibly and independently. • Justify activities using research knowledge. • Work independently and take initiatives in line with objectives. Operations are often flexible, systematic, development-oriented, creative and active. • Select the appropriate techniques and models for activities, and justify the choices. • Act in customer-oriented ways and according to the situation. • Promote group activities. • Able to critically apply ethical principles in the subject field in one's conduct and tasks.