50% Face-to-face, 50% Distance learning
Will be shared during course. In addition to learning platform material, there will be ebooks, articles and videos. Stickdorn, M., Lawrence, A. and Hormess, M., Schneider, J. 2018.This is service design doing : applying service design thinking in the real world : a practitioner's handbook.Canada: O'Reilly. Ebook: https://laurea.finna.fi/Search/Results?lookfor=this+is+service+design+doing&type=AllFields
This course includes theory and project work. The learning platform is Canvas.
This is partly an online implementation consisting of two separate parts. The first Theory section 1 is a prerequisite for the second Project section 2.
The Project includes a service design project as team work, and agile method usage. The project is based on a real-life design challenge. We will work in the virtual learning enviroment Canvas. The participation is mandatory for the project kick off and the pitch presentations.
There are two mandatory events in the course, the project kick-off and the final pitch presentations.
“The evaluation of competence is based on the descriptions of objectives in the curricula and the evaluation criteria provided in the study unit’s implementation plan” (Laurea degree regulations).
24.08.2021 - 31.12.2021
24.05.2021 - 30.05.2021
20 - 35
Jarmo Härkönen, Hanna Schroderus, Veera Peltomaa
According to the degree regulations (section 18) “students must be present in the first contact session or notify their teacher in charge if they cannot attend. If they fail to notify the teacher of their absence in the first contact session, their enrolment will be rejected. Another student in the queue may be enrolled in the study unit in the place of the absent student.” (Laurea degree regulations) In the case of online studies the lecturer can also specify some other way than participation on an online meeting what is required from the student so that he/she verifies his/her attendance on the study unit (Decision by the vice president, education 7/2019).
Tietojenkäsittelyn koulutus (NTV2), Laurea Tikkurila (Finnish)
According to the degree regulations “all students are entitled to demonstrate their competence. The recognition and accreditation of prior competence is initiated by the students themselves. The competence is recognised and accredited by the teacher responsible for the module or study unit or another person designated by the director of the UAS unit. The assessment is carried out according to the same criteria and grading scale as that adopted for the corresponding study unit.” For further information visit Link.
Student teams (4-5 persons per team) will develop a project work for companies.
The study unit is suitable for exchange students
The course is 3 ects which equals approximately 81 h of studying.
Work is done individually.
PROJECT SECTION 5
The course is 5 ects which equals approximately 135 h of studying.
Most of the work will be done in teams.
The tasks are scheduled in phases throughout the course.
The theory section covers service design process (Double Diamond), methods and tools, and includes various tasks and tests to be taken individually. All tests can be taken at the student's own pace and need to be passed.
Study unit consists of the project work with four different phases.
– use professional concepts in a consistent manner and demonstrate his/her familiarity with the knowledge basis – report and communicate in a professional manner – act independently taking into account the operating environment – take responsibility for interaction with customers and/or co-operation partners and for responding to their needs – describe the significance of his/her actions for successful co-operation – describe his/her competence in relation to the learning outcomes
– critically evaluate information and justify their actions with science-based knowledge - propose creative solutions at work – promote professional co-operation and enhance customer and partner relationships - act in a manner that promotes the team’s entrepreneurial and responsible approach to work - describe the development of his/her competence in relation to the learning outcomes
– evaluate and develop the team’s entrepreneurial and responsible approach to work – evaluate the possibilities for utilising competence and plan his/her personal development and development of the team – evaluate the applicability of produced knowledge, skill or idea to other contexts as well as their impact – anticipate needs of customers and/or co-operation partners – analyse the acquired information, draw conclusions and combine theoretical knowledge with experiential knowledge