Service Design (10 cr)
Code: R0216-3044
General information
Enrollment
03.02.2020 - 09.02.2020
Timing
01.03.2020 - 31.07.2020
Number of ECTS credits allocated
10 op
Virtual proportion
10 op
RDI proportion
8 op
Mode of delivery
Distance learning
Unit
Laurea Leppävaara, service
Campus
Laurea common
Teaching languages
- English
Seats
20 - 60
Degree programmes
- Liiketalouden koulutus (HLA2), Laurea Leppävaara (Finnish)
Teachers
- Tarja Chydenius
- Päivi Williams
Teacher in charge
Päivi Williams
Groups
-
HTA218SN
-
HLA219KA
-
HLA219KN
-
HLG219KN
-
HRA218SNDegree Programme in Safety, Security and Risk Management, daytime studies, S18, Leppävaara
-
HLA218SN
-
HMA218SN
-
NIA218SN
-
NTA218SN
Learning outcomes
The student is able to
- describe how value is created for the customers through service
- recognize the essence of Service Design thinking and methods
- plan, implement and evaluate a Service Design project using service design methods
- apply creative problem-solving and develop working methods individually and in teams
- foster entrepreneurship through service design
Co-operation with working life and/or RDI
Project for Shopping Center Kluuvi
Grading scale
H-5