Service Design (10 cr)
Code: R0216-3014
General information
Enrollment
25.11.2019 - 12.01.2020
Timing
07.01.2020 - 26.05.2020
Number of ECTS credits allocated
10 op
Virtual proportion
2 op
RDI proportion
4 op
Mode of delivery
80 % Contact teaching, 20 % Distance learning
Unit
Laurea university of applied sciences
Campus
Laurea Tikkurila
Teaching languages
- Finnish
Seats
20 - 35
Degree programmes
- Tietojenkäsittelyn koulutus (NTV2), Laurea Tikkurila (Finnish)
Teachers
- Taina Lintilä
- Terhi Kärpänen
Teacher in charge
Terhi Kärpänen
Groups
-
NTV218KA
Learning outcomes
The student is able to
- describe how value is created for the customers through service
- recognize the essence of Service Design thinking and methods
- plan, implement and evaluate a Service Design project using service design methods
- apply creative problem-solving and develop working methods individually and in teams
- foster entrepreneurship through service design
Grading scale
H-5