Ove Backlund
Face-to-face
The materials are online: Jeyarathmm, M. 2008: Strategic Management. Global Media Van Looy, B., Gemmel, P. & Van Dierdonck, R. 2013: Service Management: An integrated approach. Essex:Pearson Education Limited. Epstein L. 2012: The Business Owner's Guide to Reading and Understanding Financial Statements : How to Budget, Forecast, and Monitor Cash Flow for Better Decision Making. John Wiley & Sons, Incorporated. Vance, David E. 2012: Financial analysis & decision making: tools and techniques to solve financial problems and make effective business decisions. McGraw-Hill.
This course is an online course in Canvas. There are however besides a course introduction class on Leppävaara campus on 12.9.2022, two Zoom sessions on 10.10 and 31.10.2022. Please see the schedule below.
The individual exam of the course is made online on 17.10.2022.
The Business Simulation Game of the course, Cesim Service, is played in teams in competition with other teams.
BACHELOR'S DEGREE INITIAL STAGE STUDENTS
EXCELLENT
grade 5
Students are able to:
• Apply professional concepts expertly.
• Comply with occupational safety instructions responsibly and independently.
• Justify activities using research knowledge.
• Work independently and take initiatives in line with objectives. Operations are often flexible, systematic, development-oriented, creative and active.
• Select the appropriate techniques and models for activities, and justify the choices.
• Act in customer-oriented ways and according to the situation.
• Promote group activities.
• Able to critically apply ethical principles in the subject field in one's conduct and tasks.
GOOD
grade 3
Students are able to:
• Apply professional concepts systematically.
• Apply occupational safety instructions in their activities.
• Justify, compare and analyse their activities using general guidelines.
• Able to cope independently in different tasks in each operating environment.
• Apply acquired techniques and models diversely.
• Act professionally in customer situations.
• Work in a group in line with objectives.
• Justify their activities in accordance with ethical principles..
SATISFACTORY,
grade 1
Students are able to:
• Apply most important/individual and appropriate professional concepts, and indicate their familiarity with the knowledge base.
• Act safely, although activities are often schematic/ experimental/ fumbling/ self-involved.
• Comply with rules and instructions, and justify their activities using provided instructions.
• Act appropriately under guidance.
• Use acquired techniques and models.
• Take customers into account in their actions.
• Act as group members.
• Act in accordance with ethical principles (not translated)
12.09.2022 - 12.12.2022
23.05.2022 - 30.06.2022
20 - 40
Laurea Leppävaara, liko
Ove Backlund
Degree Programme in Service Business Management (HMA), Laurea Leppävaara
Laurea Leppävaara
H-5
Week 37 Introduction of the course, Leppävaara Campus at 12.30-15.
Week 40 DL of team formation.
Week 41 Zoom session at 12.30-15. Lectures. Individual registration for the Business Simulation Game.
Week 42 individual online exam at 12.30-14.
Week 44 Zoom session at 9-11.30. Discussions of the game.
Week 50 R7 memo, Final report and individual team work (P2P) evaluation to be saved.
For exchange students, it’s possible to join this course.
The course day is Monday.
Week 37 Introduction of the course, Leppävaara Campus at 12.30-15.
Week 38 Self-study for the individual online exam.
Week 39 Self-study for the individual online exam. DL of team formation.
Week 40 Self-study for the individual online exam. DL of team formation.
Week 41 Zoom at 12.30-15. Lectures. Individual registration for the Business Simulation Game Service. Practice round(PR) 1 starting.
Week 42 Individual online exam at 12.30-14. PR1 decisions to be saved by the DL. PR 2 starting.
Week 43 PR2 decisions to be saved by the DL. Round(R) 1 of the actual game starting. Team strategy to be formulated.
Week 44 R1 Zoom at 12.30-15.Discussions of the game. Decisions to be saved by the DL. R2 starting. R1 memo to be saved by the beginning of the following week.
Week 45 R2 decisions to be saved by the DL. R3 starting. R2 memo to be saved by the beginning of the following week.
Week 46 R3 decisions to be saved by the DL. R4 starting. R3 memo to be saved by the beginning of the following week.
Week 47 R4 decisions to be saved by the DL. R5 starting. R4 memo to be saved by the beginning of the following week.
Week 48 R5 decisions to be saved by the DL. R6 starting. R5 memo to be saved by the beginning of the following week.
Week 49 R6 decisions to be saved by the DL.
Week 50 R6 memo, final report and individual team work (P2P) evaluation to be saved.
This is an online course.
Time 12.9-12.12.2022
Class and Zoom meetings: see the schedule below.