•   Change Leadership and Service Culture A9307-3004 01.08.2021-31.12.2021  5 credits  (CYJ21SJ) +-
    Learning outcomes of the course
    The student is able to
    - support organisations in becoming more service and customer focused
    - adopt a proactive attitude towards change and manage emerging issues
    - lead culture creation
    - support change through personal leadership

    Teacher in charge

    Jarmo Heinonen

    Mode of delivery

    Face-to-face

    Learning materials and recommended literature

    Study materials and suggested literature will be planned together with the student group at the beginning of the study unit. Canvas platform will be opened to students the latest one day before the first contact session.

    Teaching methods

    Learning objectives of the study unit:

    Student is able to:

    Anticipate, prepare and plan for internal and external effects on the prevailing circumstances in the environment.

    Understand the importance of communication in change situations.

    Analyze change from various perspectives.

    Know the essentials of personal leadership.

    Special themes for the Fall 2021 implementation are ”Understanding external and internal environments”, ”Leading Myself” and ”Technology and AI as triggers to change”. These themes are discussed with expert lecturers and in teams.

    Implementation: On Laurea Leppävaara Campus; Situation and restrictions concerning the Covid-19 pandemia may change the implementation plans. The whole course is implemented remotely, if needed. These changes are communicated to students in due course.

    Evaluation methods and criteria

    Study unit-specific evaluation criteria will be announced at the beginning of the course.

    Language of instruction
    • English
    Timing

    01.08.2021 - 31.12.2021

    Enrollment period

    24.05.2021 - 08.08.2021

    Group(s)
    • CYJ21SJ
    Seats

    20 - 40

    Unit

    Korkeakouluyksikkö D /YAMK

    Teacher(s)

    Jarmo Heinonen

    Programme(s)

    Complementary competence, master’s studies in English (CYJ2), Generic studies

    Campus

    Laurea Leppävaara

    Evaluation scale

    H-5

    Alternative completion methods

    If needed, possible optional ways of completing the course can be negotiated with the teacher in charge.

    Co-operation with working life and/or RDI

    The learning assignment will be done in a real organizational environment (preferably student´s own organization).

    Important dates

    Contact days:8.10.2021, 22.11.2021 and 3.12.2021

    Internationality

    Based on the student mix, learning asseignment is done in international context.

    Students workload

    To be discussed at the beginning of the course.

    Content and scheduling

    Special themes for the Fall 2021 implementation are ”Understanding external and internal environments”, ”Leading Myself” and ”Technology and AI as triggers to change”. These themes are discussed with expert lecturers and in teams.

    Course assignment consists of a team assignment and an individual essay.

    Implementation: On Laurea Leppävaara Campus; Situation and restrictions concerning the Covid-19 pandemia may change the implementation plans. The whole course is implemented remotely, if needed. These changes are communicated to students in due course.

    Evaluation criteria
    Satisfactory

    Generic Laurea UAS evaluation criteria and study unit-specific criteria will be presented at the beginning of the course.

    Good

    Generic Laurea UAS evaluation criteria and study unit-specific criteria will be presented at the beginning of the course.

    Excellent

    Generic Laurea UAS evaluation criteria and study unit-specific criteria will be presented at the beginning of the course.

    Approved / Failed

    Study unit-specific evaluation criteria will be announced at the beginning of the course.