•   Change Leadership and Service Culture A9307-3004 01.08.2021-31.12.2021  5 credits  (CYJ21SJ) +-
    Learning outcomes of the course
    The student is able to
    - support organisations in becoming more service and customer focused
    - adopt a proactive attitude towards change and manage emerging issues
    - lead culture creation
    - support change through personal leadership
    Teacher in charge

    Pekka Matvejeff

    Mode of delivery

    Face-to-face

    Language of instruction
    • English
    Timing

    01.08.2021 - 31.12.2021

    Enrollment period

    24.05.2021 - 30.05.2021

    Group(s)
    • CYJ21SJ
    Seats

    20 - 40

    Unit

    Korkeakouluyksikkö D /YAMK

    Teacher(s)

    Pekka Matvejeff

    Programme(s)

    Complementary competence, master’s studies in English (CYJ2), Generic studies

    Campus

    Laurea Leppävaara

    Evaluation scale

    Approved/Failed