To be announced in Optima. Selection of books and articles related to various aspects of new service development.
The study unit consists of two parts: participation in contact days and learning assignments.
See Laurea's evaluation criteria for Master's studies: https://laureauas.sharepoint.com/sites/linkfi/Dokumentit/Evaluation_criteria_of_a_study_unit_master.pdf
28.08.2018 - 21.12.2018
14.05.2018 - 31.05.2018
Laurea Leppävaara, liko
Otto Mäkelä, Päivi Pöyry-Lassila
Having completed the study unit the student is able to
- develop and model innovative service concepts and processes
- analyse and conceptualise evolving business environments collaboratively
HYA2 Degree Programme in Service Innovation and Design, Laurea Leppävaara
Learning assignment in collaboration with a case company.
5 credits = 5x 27 hours (135h)
The schedule for contact days:
5.10.2018 at 9 - 16 Practicalities of the study unit, introductory lecture, preassignment presentations, working in groups
9.11.2018 at 9 - 16 Guest lectures, working in groups (case assignment)
1.12.2018 at 9 - 16 Working in groups, case assignment presentations, reflection