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Intercultural Approach to Design Thinking (10 cr)

Code: A9269-3023

General information


Timing

06.09.2022 - 20.10.2022

Number of ECTS credits allocated

10 op

Mode of delivery

Contact teaching

Unit

Laurea Leppävaara, service

Campus

Laurea Leppävaara

Teaching languages

  • English

Seats

20 - 40

Degree programmes

  • Palveluelämysten tuottaminen ja kehittäminen (MSA2), Laurea Leppävaara (Finnish)

Teachers

  • Jami Riihihuhta
  • Kristina Henriksson
  • Päivi Mantere

Teacher in charge

Kristina Henriksson

Groups

  • MSA222KN
    Palveluelämysten tuottaminen ja kehittäminen, päivätoteutus, K22, Leppävaara

Learning outcomes

The student is able to
- communicate in English in a professional way in his/her own field of study
- apply intercultural management into practice
- apply intercultural theories into practice
- plan and develop services by applying service design thinking

Teaching methods

During the study unit, students will work in teams with a client to develop services. The implementation of the study unit is partially intensive, which means that the study unit is carried out during a short period of time . Students need to be prepared to work efficiently and actively during the studies.
The studies include English studies that are integrated into the study unit, following Laurea's learning approach Learning by Developing. In addition to working in English, the study unit focuses on intercultural theories and Futures and Design Thinking.
Exchange students are welcome!
One of the events is during 23.-29.10.2022 in Klaipeda. The other event is during 6.-12.11.2022 in Fehmarn


**This study unit is a finalist in the 2019 Quality Innovation Award in Higher Education in Finland**

Learning materials and recommended literature

Futures Thinking, Design Thinking materials, you can consult also books in the library
Cultural theory books

Alternative completion methods of implementation

If you are interested, here is some additional info, in case you wish to travel during the study unit instead of staying in Leppävaara. We have two intensive study weeks, where a student who has been selected can participate in ONE only. These students will be enrolled in a different implementation than this one, by the teachers after the selections have been carried out.
These studies are only for Laurea's own degree program students.
Those who will complete the whole A9269 study unit need to carry out more assignments in order to complete the 10 ECTS. Only one destination is available for a student, and the teachers select the students to the destinations.

The EU pays for the accommodation, living and trips for the students.
This study unit is carried out in the project MOTION, www.tourismotion.eu .

Apply by writing an email, where you tell briefly about yourself, and why you should be chosen to join an intensive week. It it worthwhile creating a good or excellent application. Send it to MOTION [at] laurea.fi by 30.5.2022. Suitable candidates will be invited during weeks 22-24.

***

Co-operation with working life and/or RDI

You will work with a client to create new service ideas for them. The study unit is carried out in the international project MOTION where we will be developing new sustainable services for businesses.

Forms of internationality

International environment
International guest lecturers
www.tourismotion.eu

Students workload

10 ECTS= 270 hours of work/student

Further information for students

Laurea students: the English level test must be carried out before signing up for this study unit. In case the test result is fail, then the prep course in English must be successfully completed before joining this study unit.

Grading scale

H-5

Evaluation methods and criteria

The study unit is carried out by implementing Learning by Developing. This means that both the study process and the end results influence the grade. Missing or late tasks returned will influence the grade. In addition, the student's skills in English will influence the grade. Each student gets an individual grade.
CEFR https://www.coe.int/en/web/common-european-framework-reference-languages/table-1-cefr-3.3-common-reference-levels-global-scale
information on criteria on language skills

Evaluation criteria, satisfactory (1-2)

Laurea's common evaluation criteria for Bachelor students
plus Language skills
Language skills in English B1
need to be active in their team and treat every one respectfully
teamwork skills
All tasks must be delivered on time
quality of the work process
quality of final products
communication skills
intercultural skills
needs to be present in the contact sessions

Evaluation criteria, good (3-4)

Laurea's common evaluation criteria for Bachelor students
plus Language skills
Language skills in English B2
need to be active in their team and treat every one respectfully
teamwork skills
All tasks must be delivered on time
quality of the work process
quality of final products
communication skills
intercultural skills
needs to be present in the contact sessions

Evaluation criteria, excellent (5)

Laurea's common evaluation criteria for Bachelor students
plus Language skills
Language skills in English C1
need to be active in their team and treat every one respectfully
teamwork skills
All tasks must be delivered on time
quality of the work process
quality of final products
communication skills
intercultural skills
needs to be present in the contact sessions