Intercultural Approach to Design Thinking (10 cr)
Code: A9269-3019
General information
Enrollment
24.05.2021 - 30.05.2021
Timing
01.08.2021 - 31.12.2021
Number of ECTS credits allocated
10 op
Virtual proportion
6 op
RDI proportion
10 op
Mode of delivery
40 % Contact teaching, 60 % Distance learning
Unit
Laurea Leppävaara, service
Campus
Laurea Leppävaara
Teaching languages
- English
Seats
20 - 40
Degree programmes
- Palveluliiketoiminnan koulutus (MLA2), Laurea Leppävaara (Finnish)
Teachers
- Emilia Risu
- Julia Norta
Teacher in charge
Emilia Risu
Groups
-
MLA221KAPalveluliiketoiminnan koulutus, monimuotototeutus, K21, Leppävaara
Learning outcomes
The student is able to
- communicate in English in a professional way in his/her own field of study
- apply intercultural management into practice
- apply intercultural theories into practice
- plan and develop services by applying service design thinking
Teaching methods
There is a pre-assignment to be completed before the first session.
You will confirm your participation in the study unit by being present during the first session. If you are sick you need to inform the teachers before the first session has begun. There should not be other reasons to be unavailable during the first session.
The rest of the time is work in teams by employing Laurea's learning approach, Learning by Developing. This means that students might need to work even face to face to boost their teamwork.
Students need to be prepared to invest time during the weeks to work with their team members at the same time, meaning that you need to work either online or face-to-face for a couple of hours together. Work cannot mainly be divided, it is meant to be done together.
Students will work on developing new service ideas for clients, by implementing Design Thinking and intercultural theories.
The study unit integrates English language studies, following the Learning by Developing learning model.
Location and time
Sessions in class and Zoom, Canvas
Learning materials and recommended literature
Design Thinking materials, you can consult also books in the library
Cultural theory books
Co-operation with working life and/or RDI
we will be working together with a client: Mission Zero Foodprint project
Forms of internationality
international environment
Students workload
10 ECTS= 270 hours of work per student
Content and scheduling
Cultural work and Design Thinking process
Further information for students
Laurea students: the English level test must be carried out before signing up for this study unit. In case the test result is fail, then the prep course in English must be successfully completed before joining this study unit.
Grading scale
H-5
Evaluation methods and criteria
The study unit is carried out by implementing Learning by Developing. This means that both the study process and the end results influence the grade. Missing or late tasks returned will influence the grade. In addition, the student's skills in English will influence the grade. Each student gets an individual grade.
CEFR https://www.coe.int/en/web/common-european-framework-reference-languages/table-1-cefr-3.3-common-reference-levels-global-scale
information on criteria on language skills
Laurea's common evaluation criteria for Bachelor students
plus Language skills
The evaluation of competence is based on the descriptions of objectives in the curricula and the evaluation criteria provided in the study unit’s implementation plan” (Laurea degree regulations).
In this study unit the assessing of the competences will be done by using the criteria set for requirement level I.
PROFESSIONAL KNOWLEDGE BASIS, INFORMATION SEARCHING AND REPORTING
To achieve grade 5 student must be able to
- use professional concepts extensively
- compare and choose
- relevant information
- report and communicate in a professional manner
To achieve grade 3 student must be able to
- use professional concepts in a consistent manner when explaining various work practices and situations
- gather information and use his/her knowledge basis
- report in the agreed manner
To achieve grade 1 (or pass) student must be able to
- use essential professional concepts when explaining various work practices and situations
- search for information in different sources
- report
PROFESSIONAL PRACTICE AND WORKPLACE DEVELOPMENT
To achieve grade 5 student must be able to
- work independently, using the skills and methods learned
- take responsibility for interaction with customers and/or co-operation partners and for responding to their needs
- anticipate his/her need for guidance
To achieve grade 3 student must be able to
- work using the skills and methods learned
- engage in professional interaction with customers and/or co-operation partners and identify their needs
- take part in guidance and utilise it
To achieve grade 1 (or pass) student must be able to
- work under guidance using the skills and methods learned
- interact with customers and/or co-operation partners
- receive guidance
TEAMWORK SKILLS, LEADERSHIP AND RESPONSIBILITY
To achieve grade 5 student must be able to
- promote the team’s work and team spirit
- manage his/her time appropriately, completing the agreed tasks at the required quality level
- work responsibly, applying the skills and methods learned
- plan and evaluate their work, taking safety and/or ethical aspects into consideration
To achieve grade 3 student must be able to
- engage in goal-oriented work in a team
- plan and manage the progress of his/her work and use of time
- detect safety-related risks
- justify this/her actions in accordance with the professional code of conduct
To achieve grade 1 (or pass) student must be able to
- work as a member of a team
- plan the progress of his/her work and use of time under guidance
- work safely and in accordance with the professional code of conduct
- follow the provided instructions and rules
[Leave the parts that apply] “Students who have failed assignments or examinations required for passing a study unit must supplement or retake their study attainment in a manner and schedule defined by the teacher of the study unit. ... A failed examination or other study attainment can be retaken twice. A failure to attend an actual examination is considered to be one completion attempt.” (Laurea degree regulations.)
All staff and students of Laurea are expected to adhere to good scientific practices, which includes appropriate referencing. Familiarise yourself with the practices and, if needed, ask for more information. All study assignments are to be done as individual work unless otherwise instructed. [If Urkund is used when assignments are checked, the lecturer will inform the students of this.]