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Developing Food Services into an Experience (10 cr)

Code: A9220-3005

General information


Enrollment

29.11.2021 - 05.12.2021

Timing

18.03.2022 - 20.05.2022

Number of ECTS credits allocated

10 op

Virtual proportion

1 op

RDI proportion

2 op

Mode of delivery

90 % Contact teaching, 10 % Distance learning

Unit

Laurea Leppävaara, service

Campus

Laurea Leppävaara

Teaching languages

  • Finnish

Seats

20 - 40

Degree programmes

  • Laurea täydentävä osaaminen, amk-tutkinto (TOP2), Palvelualat

Teachers

  • Anikó Lehtinen
  • Henry Lybäck

Teacher in charge

Henry Lybäck

Groups

  • TOP221SY
    Täydentävä osaaminen (amk-tutkinto), S21, Palvelualat

Learning outcomes

The student is able to
- recognize the importance of customer experience and trends in developing food services towards a peak experience
- plan, implement, analyze and develop food services and concepts responsibly for different customer segments
- implement a development process while taking quality criteria into consideration

Grading scale

H-5