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Operating Environment in a Service Company (5 cr)

Code: A9129-3015

General information


Enrollment

23.05.2022 - 29.05.2022

Timing

26.10.2022 - 16.12.2022

Number of ECTS credits allocated

5 op

RDI proportion

2 op

Mode of delivery

Contact teaching

Unit

Laurea Leppävaara, service

Campus

Laurea Leppävaara

Teaching languages

  • Finnish

Seats

20 - 40

Degree programmes

  • Palveluelämysten tuottaminen ja kehittäminen (MSA2), Laurea Leppävaara (Finnish)

Teachers

  • Leila Jaakkola
  • Mervi Niemelä

Teacher in charge

Leila Jaakkola

Groups

  • MSA221SN
    Palveluelämysten tuottaminen ja kehittäminen, päivätoteutus, S21, Leppävaara

Learning outcomes

The student is able to
- interpret the operating environment of the hospitality sector and identify the changes in it
- recognize value chains and value networks

Grading scale

H-5