CURRICULA > BACHELOR'S DEGREE (BEGINNING 2019 AND ONWARDS) AND COMPLEMENTARY COMPETENCE > DEGREE PROGRAMME IN SERVICE BUSINESS MANAGEMENT (HMA), LAUREA LEPPÄVAARA > DEGREE PROGRAMME IN SERVICE BUSINESS MANAGEMENT, DAYTIME STUDIES, S21, LEPPÄVAARA
Bachelor's degree (beginning 2019 and onwards) and complementary competence

Degree Programme in Service Business Management, daytime studies, S21, Leppävaara

Autumn 2021

Classification
Select visible years, semesters and periods (when only one year is selected) by clicking buttons below. (S = Spring, A = Autumn)
Year of study 1 2 3 4
Search: ECTS 1 2 3 4 1A 1S 2A 2S 3A 3S 4A 1 2 1 2 1 2 1
CORE COMPETENCE
(Select 150 ECTS)
                                   
BUSINESS OPERATIONS
                                   
Business Processes 10
     
           
           
Understanding Customer Behaviour 5
     
           
           
Business Environment in a Global Economy 5
       
           
         
Profitable Business 1 5
     
           
           
Language and Communication Skills
(Select 5 ECTS)
                                   
Introduction to Finnish Language and Culture 1 5
     
           
           
Swedish for Bachelors of Business Administration 5
     
           
           
Initial Test in Swedish 0                                    
Oral Skills in Swedish 0                                    
Written Skills in Swedish 0                                    
BUSINESS DEVELOPMENT
                                   
Customer-Oriented Business Development and Marketing 10
       
           
         
Behavioural Economics 5
       
           
         
Management and Leadership 5
       
           
         
Profitable Business 2 5
       
           
         
Professional Communication Skills 5
       
           
         
Initial Test in English Skills 0                                    
SUSTAINABILITY AND BUSINESS ANALYSIS
                                   
Service Design 10  
       
           
       
Corporate Social Responsibility 5  
       
           
       
Digital Marketing and Sales 10  
       
           
       
Data-driven Decision Making 5  
       
           
       
EXPERT IN A WORK COMMUNITY
                                   
Placement 1 15
       
           
         
Placement 2 15  
         
           
     
EXPERT IN DEVELOPMENT AND WORKPLACE INNOVATION
                                   
Project Management and Communication 5
     
           
           
Research and Development Methods 5  
         
           
     
Bachelor's Thesis 15    
         
           
   
From a Student to a Professional
                                   
Study Skills and Professional Orientation 2
     
         
         
Professional Development 2  
       
         
     
Starting a Successful Career 1    
         
         
 
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COMPLEMENTARY COMPETENCE
(Select 60 ECTS)
                                   
ORGANIZATIONAL BEHAVIOR
()
                                   
Organizational Culture and Behavior 10                                    
Personal Leadership 5                                    
Management and Leadership 5                                    
HUMAN RESOURCES MANAGEMENT
()
                                   
Intercultural Leadership 5                                    
LOGISTICS AND INTERNATIONAL TRADE
()
                                   
Market Entry 10                                    
Exporting Services 5                                    
Customer-based Supply Chain Management 10                                    
DIGITAL MARKETING AND SALES
()
                                   
Content Marketing 5                                    
Building an Online Shop 5                                    
Digital Analytics and Consumer Insight 5                                    
Internet Business Models 5                                    
Building Webpages 5                                    
Latest Trends of Social Media and Marketing Automation 5                                    
CUSTOMER RELATIONSHIPS AND MARKETING
()
                                   
Sales and Managing Customerships 10                                    
Brand Performance and Development 5                                    
MANAGEMENT INFORMATION SYSTEMS
()
                                   
Enterprise Systems 5                                    
Business Intelligence 5                                    
Basics of Artificial Intelligence 5                                    
MANAGEMENT ACCOUNTING
()
                                   
Strategic Management Accounting 5                                    
Cost Accounting 5                                    
Capital Budgeting 5                                    
ACCOUNTING AND FINANCE
()
                                   
Financial Analysis 5                                    
Business Control 10                                    
ENTREPRENEURSHIP SKILLS
()
                                   
Entrepreneurship as a Part of Career 5                                    
Hatch - Incubator Program 5                                    
Activating Entrepreneurship Mindset and Understanding the Ecosystem 5                                    
OTHER COMPLEMENTARY COMPETENCES
()
                                   
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ECTS credits per period / semester / academic year 87 52 16 0 36 51 31 21 15.5 0.5 0 36 51 31 21 15.5 0.5 0

Due to the timing of optional and elective courses, credit accumulation per semester / academic year may vary.

See the description attached.