CURRICULA > BACHELOR'S DEGREE (BEGINNING 2019 AND ONWARDS) AND COMPLEMENTARY COMPETENCE > DEGREE PROGRAMME IN SERVICE BUSINESS MANAGEMENT (HMA), LAUREA LEPPÄVAARA > DEGREE PROGRAMME IN SERVICE BUSINESS MANAGEMENT, DAYTIME STUDIES, S21, LEPPÄVAARA
Bachelor's degree (beginning 2019 and onwards) and complementary competence ≡

Degree Programme in Service Business Management, daytime studies, S21, Leppävaara

Autumn 2021

Classification
Select visible years, semesters and periods (when only one year is selected) by clicking buttons below. (S = Spring, A = Autumn)
Year of study 1 2 3 4
Search: ECTS 1 2 3 4 1A 1S 2A 2S 3A 3S 4A 1 2 1 2 1 2 1
CORE COMPETENCE
(Select 150 ECTS)
                                   
BUSINESS OPERATIONS
                                   
Business Processes 10
     
           
           
Understanding Customer Behaviour 5
     
           
           
Business Environment in a Global Economy 5
       
           
         
Profitable Business 1 5
     
           
           
Language and Communication Skills
(Select 5 ECTS)
                                   
Introduction to Finnish Language and Culture 1 5
     
           
           
Swedish for Bachelors of Business Administration 5
     
           
           
Initial Test in Swedish 0                                    
Oral Skills in Swedish 0                                    
Written Skills in Swedish 0                                    
BUSINESS DEVELOPMENT
                                   
Customer-Oriented Business Development and Marketing 10
       
           
         
Behavioural Economics 5
       
           
         
Management and Leadership 5
       
           
         
Profitable Business 2 5
       
           
         
Professional Communication Skills 5
       
           
         
Initial Test in English Skills 0                                    
SUSTAINABILITY AND BUSINESS ANALYSIS
                                   
Service Design 10  
       
           
       
Corporate Social Responsibility 5  
       
           
       
Digital Marketing and Sales 10  
       
           
       
Data-driven Decision Making 5  
       
           
       
EXPERT IN A WORK COMMUNITY
                                   
Placement 1 15
       
           
         
Placement 2 15  
         
           
     
EXPERT IN DEVELOPMENT AND WORKPLACE INNOVATION
                                   
Project Management and Communication 5
     
           
           
Research and Development Methods 5  
         
           
     
Bachelor's Thesis 15    
         
           
   
From a Student to a Professional
                                   
Study Skills and Professional Orientation 2
     
         
         
Professional Development 2  
       
         
     
Starting a Successful Career 1    
         
         
 
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COMPLEMENTARY COMPETENCE
(Select 60 ECTS)
                                   
ORGANIZATIONAL BEHAVIOR
()
                                   
Organizational Culture and Behavior 10                                    
Personal Leadership 5                                    
HUMAN RESOURCES MANAGEMENT
()
                                   
Intercultural Leadership 5                                    
HR and Leadership project 15                                    
HR and Leadership project 15                                    
Management and Leadership 5                                    
LOGISTICS AND INTERNATIONAL TRADE
()
                                   
Market Entry 10                                    
Exporting Services 5                                    
DIGITAL MARKETING AND SALES
()
                                   
Content Marketing 5                                    
Building Online Shop 5                                    
Digital Analytics and Consumer Insight 5                                    
Internet Business Models 5                                    
Building Webpages 5                                    
CUSTOMER RELATIONSHIPS AND MARKETING
()
                                   
Marketing project 15                                    
Marketing project 15                                    
Sales and Managing Customerships 10                                    
Influencer Marketing 5                                    
Brand Performance and Development 5                                    
MANAGEMENT INFORMATION SYSTEMS
()
                                   
Enterprise Systems 5                                    
Business Intelligence 5                                    
MANAGEMENT ACCOUNTING
()
                                   
Strategic Management Accounting 5                                    
Cost Accounting 5                                    
Capital Budgeting 5                                    
OTHER COMPLEMENTARY COMPETENCES
()
                                   
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ECTS credits per period / semester / academic year 87 52 16 0 36 51 31 21 15.5 0.5 0 36 51 31 21 15.5 0.5 0

Due to the timing of optional and elective courses, credit accumulation per semester / academic year may vary.

See the description attached.