Introduction to Service Design (1 cr)
Code: TO00BQ75-3004
General information
Enrollment
27.11.2023 - 19.05.2024
Timing
01.12.2023 - 30.06.2024
Number of ECTS credits allocated
1 op
Virtual proportion
1 op
Mode of delivery
Distance learning
Unit
Laurea Leppävaara, sote
Campus
Laurea Virtual Campus
Teaching languages
- Finnish
Seats
0 - 500
Degree programmes
- Laurea täydentävä osaaminen, amk-tutkinto (TOS2), Terveys- ja hyvinvointialat
Teachers
- Jenni Viljanen
- Niklas Leppä
- Essi Tammisto
- Katariina Husman
- Päivi Harmoinen
Teacher in charge
Päivi Harmoinen
Scheduling groups
- Koskee vain Avoimen AMK:n asiakkaita, älä ilmoittaudu tähän pienryhmään (Size: 300. Open UAS: 300.)
Groups
-
TOS223SYTäydentävä osaaminen (amk-tutkinto), S23, Terveys- ja hyvinvointialat
Small groups
- This only applies to customers of the open university of applied sciences
Learning outcomes
The student is able to:
- describe the service design process and key concepts
- identify service challenges and methods to solve them.
- understand the potential of service design to improve existing and design new services.
Grading scale
Approved/Failed