Business Processes (10 op)
Toteutuksen tunnus: R0229-3001
Toteutuksen perustiedot
Ilmoittautumisaika
13.05.2019 - 26.05.2019
Ajoitus
03.09.2019 - 10.12.2019
Opintopistemäärä
10 op
Virtuaaliosuus
4 op
TKI-osuus
4 op
Toteutustapa
60 % Lähiopetus, 40 % Etäopetus
Toimipiste
Laurea Leppävaara
Opetuskielet
- Englanti
Paikat
20 - 40
Koulutus
- Degree Programme in Service Business Management (HMA), Laurea Leppävaara
Opettaja
- Mervi Saarela
Vastuuopettaja
Mervi Saarela
Ryhmät
-
HMA219SNDegree Programme in Service Business Management, daytime studies, S19, Leppävaara
Osaamistavoitteet
The student is able to
- describe the opportunities, operators and networks in the business environment*
- define the functions, processes and IT systems of an organization
- define the core and supporting processes of an organization
- apply the concept of value chain and customer driven value creation in process development
- assess the financial and operational performance of logistics as part of the supply chain management
*The verb 'recognize' has been replaced effective 1st of August 2024.
Opiskelijan ajankäyttö ja kuormitus
10 cr 270 h
Arviointiasteikko
H-5
Arviointimenetelmät ja arvioinnin perusteet
REQUIREMENT LEVEL I
PROFESSIONAL KNOWLEDGE BASIS, INFORMATION SEARCHING AND REPORTING PROFESSIONAL PRACTICE AND WORKPLACE DEVELOPMENT Assessed as applicable: TEAMWORK SKILLS, LEADERSHIP AND RESPONSIBILITY
5 THE STUDENT IS ABLE TO
– use professional concepts extensively
– compare and choose relevant information
– report and communicate in a professional manner
– work independently, using the skills and methods learned
– take responsibility for interaction with customers and/or co-operation partners and for responding to their needs
– anticipate his/her need for guidance
– promote the team’s work and team spirit
– manage his/her time appropriately, completing the agreed tasks at the required quality level
– work responsibly, applying the skills and methods learned
– plan and evaluate their work, taking safety and/or ethical aspects into consideration
3 THE STUDENT IS ABLE TO – use professional concepts in a consistent manner when explaining various work practices and situations
– gather information and use his/her knowledge basis
–report in the agreed manner
– work using the skills and methods learned
– engage in professional interaction with customers and/or co-operation partners and identify their needs
– take part in guidance and utilise it
– engage in goal-oriented work in a team
– plan and manage the progress of his/her work and use of time
– detect safety-related risks
– justify this/her actions in accordance with the professional code of conduct
H/1 THE STUDENT IS ABLE TO
– use essential professional concepts when explaining various work practices and situations
– search for information in different sources
– report
– work under guidance using the skills and methods learned
– interact with customers and/or co-operation partners
– receive guidance
– work as a member of a team
– plan the progress of his/her work and use of time under guidance
– work safely and in accordance with the professional code of conduct
– follow the provided instructions and rules