Digital Service Business and Marketing (10 cr)
Code: R0218-3056
General information
Enrollment
24.05.2021 - 30.05.2021
Timing
23.08.2021 - 01.11.2021
Number of ECTS credits allocated
10 op
Virtual proportion
10 op
Mode of delivery
Distance learning
Campus
Laurea Virtual Campus
Teaching languages
- English
Seats
20 - 100
Degree programmes
- Degree Programme in Safety, Security and Risk Management (HRA), Laurea Leppävaara
Teachers
- Anne Lahti
- Lassi Virtanen
Teacher in charge
Lassi Virtanen
Groups
-
HTA220SNTurvallisuuden ja riskienhallinnan koulutus, päivätoteutus, S20, Leppävaara
-
NIA220SADegree Programme in Business Information Technology, virtual studies, S20, Leppävaara
-
HRA220SADegree Programme in Safety, Security and Risk Management, blended learning, S20, Leppävaara
-
HLG220SALiiketalouden koulutus, monimuotototeutus, S20, Otaniemi
-
HLA220SNLiiketalouden koulutus, päivätoteutus, S20, Leppävaara
-
HMA220SNDegree Programme in Service Business Management, daytime studies, S20, Leppävaara
Learning outcomes
The student is able to
- analyze current trends in digital services
- develop digital service processes
- manage the digital customer experience
- market digital services
- plan how to use digital sales channels
- use digital tools to support marketing
- apply regulations of digital business
Teaching methods
Note for student! There are 3 alternative ways to study this course: project, online or sprint. This is ONLINE studies.
Digital marketing knowledge and tools are essential in todays business. In this study units you’ll go though different certifications and you’ll get familiar with the key principles of digital marketing and its tools. The study unit is fully online so you can adjust the workload based on your schedule.
Canvas will be open by the beginning of the study unit.
Location and time
Schedule in Canvas. Deadlines applied. Late or partiial submissions may yield points according to supervisor's discretion. No physical presence in the campus required.
Learning materials and recommended literature
Kotler, Kartajaya, Setiawan. 2016. Marketing 4.0.
Available as an ebook at Laurea Finna library
Alternative completion methods of implementation
No other options in this implementation.
Co-operation with working life and/or RDI
Observations only, no co-operation with companies required
Important dates
See in Canvas when open. There are about 6 submission deadlines.
Grading scale
H-5
Evaluation methods and criteria
Assessment details are given in Canvas.
The grade is based on points collected from the assignments. The final grade is calculated as follows:
91-100: 5
81-90: 4
71-80: 3
61-70: 2
51-60: 1
0-50: 0