Service Design (10 cr)
Code: R0216-3062
General information
Enrollment
08.02.2021 - 14.02.2021
Timing
01.04.2021 - 31.05.2021
Number of ECTS credits allocated
10 op
Virtual proportion
10 op
RDI proportion
5 op
Mode of delivery
Distance learning
Unit
Laurea Lohja, liko
Campus
Laurea Virtual Campus
Teaching languages
- Finnish
Seats
20 - 40
Degree programmes
- Liiketalouden koulutus (HLF2), Laurea Lohja (Finnish)
Teachers
- Laura Rinta-Jouppi
- Antti Keskitalo
Teacher in charge
Antti Keskitalo
Groups
-
TOY220SY
Learning outcomes
The student is able to
- describe how value is created for the customers through service
- recognize the essence of Service Design thinking and methods
- plan, implement and evaluate a Service Design project using service design methods
- apply creative problem-solving and develop working methods individually and in teams
- foster entrepreneurship through service design
Teaching methods
The implementation plan is available in Finnish.
Grading scale
H-5