Expert sales (5 cr)
Code: TO00BO32-3001
General information
Enrollment
18.05.2020 - 24.05.2020
Timing
14.09.2020 - 02.11.2020
Number of ECTS credits allocated
5 op
Mode of delivery
Contact teaching
Campus
Laurea Leppävaara
Teaching languages
- Finnish
Seats
20 - 40
Degree programmes
- Laurea täydentävä osaaminen, amk-tutkinto (TOH2), Kauppa, hallinto ja oikeustieteet
Teachers
- Kirsi Maste
- Anne Martola
Teacher in charge
Anne Martola
Groups
-
TOH220SY
Learning outcomes
The student is able to
- act in a customer-centred manner in solutions sales
- identify the corporate customer's situation and needs as well as to use interaction methods suited for the situation
- ake profitability, ethicalness and legal issues into account in sales work
Grading scale
Approved/Failed