Competence in Customer Relationships and Projects (10 cr)
Code: R0212-HLF1812A
General information
Enrollment
14.05.2018 - 31.05.2018
Timing
23.08.2018 - 21.12.2018
Number of ECTS credits allocated
10 op
Virtual proportion
10 op
Mode of delivery
Distance learning
Unit
Laurea Lohja, liko
Campus
Laurea Lohja
Teaching languages
- Finnish
Seats
20 - 80
Degree programmes
- Liiketalouden koulutus (HLF2), Laurea Lohja (Finnish)
Teachers
- Riku Riski
- Juha Olava
- Jukka Rautio
Teacher in charge
Jukka Rautio
Groups
-
HLF218SA
Learning outcomes
The student is able to
- evaluate prerequisites for customer-oriented operation, and different customer needs and solutions
- act in a customer-oriented manner in sales situations
- show initiative in projects and as a member of a project group in a responsible and goal-oriented way complying with information security regulations and taking advantage of the tools available
- communicate orally and in writing using field-specific concepts