Service Business Management (5 op)

Tavoitteet

The student is able to
- use planning, analysis and decision-making tools and techniques in strategic planning
- analyze financial statements and business reports and use them as a basis for decisions
- make business decisions in various business contexts
- apply data in decision making

Oppimateriaali ja suositeltava kirjallisuus

Book 1
Strategic Management
M. Jeyarathmm. 2008. Global Media
eBook: https://ebookcentral.proquest.com/lib/laurea/detail.action?docID=3011305&query=Jeyarathmm, M.
Chapters: 1 The Strategic Management Process, 2. Missions and Goals, 5. Porter's Five Forces Model, 10. Strategy Formulation: At the Business Level, 11 Strategy Formulation: Functional Strategy
Book 2
Service Management: An integrated approach
Van Looy, B., Gemmel,P & Van Dierdonck, R. 2013. Essex:Pearson Education Limited.
Chpater 21: Defining Service Strategy (pdf document in Optima)
Book 3
The Business Owner's Guide to Reading and Understanding Financial Statements : How to Budget, Forecast, and Monitor Cash Flow for Better Decision Making
Lita Epstein.2012. John Wiley & Sons, Incorporated
Chapters: Chapters 1 - 5
eBook: https://ebookcentral.proquest.com/lib/laurea/reader.action?docID=818089
Book 4
Financial analysis & decision making: tools and techniques to solve financial problems and make effective business decisions. Vance, David E.
Published:New York : McGraw-Hill, 2002.
Chapters: 1 Financial Statements and Accounting Concepts, 2 Financial Ratios and Other Measures of Performance 15 Master Budgets and Vanriance Analysis

Toteutustapa

Online learning

Työelämäyhteistyö ja/tai TKI

N/A

Toteutuksen tärkeät päivämäärät

Opintojakso alkaa 9.1.2020 klo 17:00 online-tapaamisella.
Muut online-tapaamiset: 13.2.202 ja 27.2.2020 (molemmat alkavat klo 17:00
Online tentti 30.1.2020 klo 17:00 (17:00 - 18:30)

Toteutuksen valinnaiset suoritustavat

N/A

Arviointiasteikko

Hyväksytty/Hylätty