•   Professional Communication Skills R0234-3001 07.01.2019-14.06.2019  5 op  (HMA218SN) +-
    Opintojakson osaamistavoitteet
    The student is able to
    - communicate as a professional in field, specific tasks and intercultural contexts
    - produce effective spoken and written texts using an appropriate style and register
    - demonstrate knowledge of essential terminology needed in working life
    - apply principles of interpersonal and organizational communication
    Vastuuopettaja

    Sebastian King

    Toteutusmuoto

    80% Lähiopetus, 20% Etäopetus

    Oppimateriaali ja suositeltava kirjallisuus

    Learning materials in Optima. See also: Bovée, C. & Thill, J. 2011. Excellence in business communication. 9th edition. London: Pearson. Hartley, P. & Bruckmann, C. 2002. Business communication. London: Routledge. Mclean, S. 2015. Business communication for success. Washington, D.C.: Flat World Knowledge. Munter, M. 2014. Guide to managerial communication: effective business writing and speaking. 10th edition. Boston: Prentice Hall.

    Toteutustapa

    Weekly contact sessions and homework/project assignments.
    The study unit contains work on the following themes:
    • communication models, applying a communication strategy
    • intercultural communication and communication styles
    • business writing: genre and style, the writing process, macro and micro features
    • persuasive communication in presentations, pitches and debates
    • building rapport and interpersonal communication in meetings and negotiations
    • revision of common business terms

    Arviointimenetelmät ja arvioinnin perusteet

    The final grade is based on the following:
    Vocabulary test 10%,
    Spoken communication 40%,
    Written communication 50%,
    All parts must be passed in order to complete the study unit.
    More detailed assessment criteria are given in the Optima workspace.

    Opetuskieli/-kielet
    • englanti
    Ajoitus

    07.01.2019 - 14.06.2019

    Ilmoittautumisaika

    26.11.2018 - 02.12.2019

    Ryhmä(t)
    • HMA218SN
    Paikkoja

    20 - 40

    Opettaja(t)

    Sebastian King

    Koulutus

    HMA Degree Programme in Service Business Management, Laurea Leppävaara

    Toimipiste

    Laurea Leppävaara

    Virtuaaliosuus

    1 op

    Arviointiasteikko

    H-5

    Vaihtoehtoiset suoritustavat

    By agreement with the lecturer

    Kansainvälisyys toteutuksella

    Development of intercultural competences is integrated into the study unit.

    Opiskelijan ajankäyttö ja kuormitus

    5 ECTS = 135 hours of work.

    Aika ja paikka

    Leppävaara campus

    Arviointikriteerit
    Tyydyttävä

    The student demonstrates an understanding of key principles of effective business communication. He/she is able to achieve straightforward communication objectives in common work-related situations and can vary his/her communication style according to the situation. Spoken fluency and language range are sufficient to cope with common work-related situations. Writing shows satisfactory control of grammar and lexis for the production of standard business messages.

    Hyvä

    The student demonstrates a good understanding of key principles of effective business communication. He/she is able to achieve communication objectives in common work-related situations with a degree of success and can adapt his/her communication style according to audience and context. Speech is fluent, with a relatively high degree of grammatical control and evidence of a wide range of vocabulary. Writing shows good control of grammar, lexis and style.

    Kiitettävä

    The student demonstrates an excellent understanding of key principles of effective business communication. He/she is able to communicate clearly, concisely and appropriately in common work-related situations, and is effective in adapting both the style and content of a message to different audiences and in different contexts. Speech is very fluent, flexible and easy to understand, with evidence of a wide active vocabulary. Writing shows excellent control of grammar, lexis and style.