Siirry suoraan sisältöön

Service Business Management (5 op)

Toteutuksen tunnus: R0219-3042

Toteutuksen perustiedot


Ilmoittautumisaika

23.05.2022 - 29.05.2022

Ajoitus

08.09.2022 - 19.11.2022

Opintopistemäärä

5 op

Virtuaaliosuus

5 op

TKI-osuus

2 op

Toteutustapa

Etäopetus

Yksikkö

Laurea Leppävaara, tiko

Toimipiste

Laurea Verkkokampus

Opetuskielet

  • Englanti

Paikat

40 - 50

Koulutus

  • Degree Programme in Business Information Technology (NIA), Laurea Leppävaara

Opettaja

  • Lassi Tissari

Vastuuopettaja

Lassi Tissari

Ryhmät

  • NIA220SA
    Degree Programme in Business Information Technology, virtual studies, S20, Leppävaara

Osaamistavoitteet

The student is able to
- use planning, analysis and decision-making tools and techniques in strategic planning
- analyze financial statements and business reports and use them as a basis for decisions
- make business decisions in various business contexts
- apply data in decision making

Toteutustapa

Assessment of this study unit is based on exam (30%) and  team assignments (70%), and individual assignments which have to be passed (in business game and using information systems)
Exam is based on the textbooks 1 - 4 (chapters listed above) , lectures and the Business Simulation Game Documentation

Aika ja paikka

Online - ks. varaukset

Sisältö ja sen jaksotus

Lectures (at the beginning of the course)
Exam (online)
Business Simulation Game

Arviointiasteikko

Hyväksytty/Hylätty

Arviointimenetelmät ja arvioinnin perusteet

BACHELOR'S DEGREE INITIAL STAGE STUDENTS
EXCELLENT
grade 5
Students are able to:
• Apply professional concepts expertly.
• Comply with occupational safety instructions responsibly and independently.
• Justify activities using research knowledge.
• Work independently and take initiatives in line with objectives. Operations are often flexible, systematic, development-oriented, creative and active.
• Select the appropriate techniques and models for activities, and justify the choices.
• Act in customer-oriented ways and according to the situation.
• Promote group activities.
• Able to critically apply ethical principles in the subject field in one's conduct and tasks.
GOOD
grade 3
Students are able to:
• Apply professional concepts systematically.
• Apply occupational safety instructions in their activities.
• Justify, compare and analyse their activities using general guidelines.
• Able to cope independently in different tasks in each operating environment.
• Apply acquired techniques and models diversely.
• Act professionally in customer situations.
• Work in a group in line with objectives.
• Justify their activities in accordance with ethical principles..
SATISFACTORY,
grade 1
Students are able to:
• Apply most important/individual and appropriate professional concepts, and indicate their familiarity with the knowledge base.
• Act safely, although activities are often schematic/ experimental/ fumbling/ self-involved.
• Comply with rules and instructions, and justify their activities using provided instructions.
• Act appropriately under guidance.
• Use acquired techniques and models.
• Take customers into account in their actions.
• Act as group members.
• Act in accordance with ethical principles.