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Digital Service Business and Marketing (10 op)

Toteutuksen tunnus: R0218-3030

Toteutuksen perustiedot


Ilmoittautumisaika

25.11.2019 - 01.12.2019

Ajoitus

13.01.2020 - 31.03.2020

Opintopistemäärä

10 op

Virtuaaliosuus

5 op

TKI-osuus

5 op

Toteutustapa

50 % Lähiopetus, 50 % Etäopetus

Yksikkö

Laurea Leppävaara, liko

Toimipiste

Laurea Leppävaara

Opetuskielet

  • Englanti

Paikat

20 - 70

Koulutus

  • Liiketalouden koulutus (HLA2), Laurea Leppävaara

Opettaja

  • Asko Mononen
  • Lassi Virtanen
  • Päivi Williams

Vastuuopettaja

Asko Mononen

Ryhmät

  • HLA219KN
    Liiketalouden koulutus, päivätoteutus, K19, Leppävaara
  • HLG219KN
    Liiketalouden koulutus, päivätoteutus, K19, Otaniemi
  • NTA219KN
    Tietojenkäsittelyn koulutus, päivätoteutus, K19, Leppävaara

Osaamistavoitteet

The student is able to
- analyze current trends in digital services
- develop digital service processes
- manage the digital customer experience
- market digital services
- plan how to use digital sales channels
- use digital tools to support marketing
- apply regulations of digital business

Toteutustapa

Note for student! There are 3 alternative ways to study this course: project, online or sprint. This is PROJECT studies.

Student will conduct development project at Laurea Digital Living Lab, Leppävaara. Studies require active participation in customer projects in teams.
The project way of studying requires entrepreneurial mindset, can-do attitude and collaboration skills. Project studies have two parts: A) Studies online at Optima and B) development project for customer.
Purpose of A) is to get students familiar with key concepts. Purpose of B) is to get students familiar with the practical work done in digital service development and marketing projects in companies. Both of these are planned to increase the skills in demand by companies and hence employability of Laurea graduates.

Aika ja paikka

Project studies requires team work and participation to project coaching sessions at Laurea Digital Living Lab Leppävaara -campus in Espoo, details above.

Oppimateriaali ja suositeltava kirjallisuus

Material bank & instructions are online at www.digitallivinglab.com. We will use Trello.com as an agile project collaboration tool.

Toteutuksen valinnaiset suoritustavat

-

Työelämäyhteistyö ja/tai TKI

For project studies, the group work is real-life digital development project for Laurea's customers&partners. Also, student entrepreneurship can be supported if student wants to advance business idea (e.g. ecommerce as sales agent for external company). We aim to develop Laurea-level digital capabilities and agile way of working as well.

Toteutuksen tärkeät päivämäärät

Project coaching is available between January 13, 2020 and March 3, 2020 at 15-17 on Leppävaara room 247. The kick off on Jan 13 is at 14-16.

Kansainvälisyys toteutuksella

Study unit is suitable for exchange students. International projects are supported based on availability via our partner school network and RDI-projects.

Opiskelijan ajankäyttö ja kuormitus

-

Sisältö ja sen jaksotus

Project studies take place between weeks 3-10, 2020

Lisätietoja opiskelijoille

For PROJECTS:
1. Project work for customers 50% (360 feedback from personal reflection, team members, customer and coaches).
2. Online studies 50%

Arviointiasteikko

H-5

Arviointimenetelmät ja arvioinnin perusteet

For PROJECTS: Two parts: A) project for customer and B) online studies. Purpose of A) is to get students familiar with the practical work done in companies. Purpose of B) is to get students familiar with key concepts. Both of these are planned to increase the skills in demand by companies and hence employability of Laurea graduates.

Hylätty (0)

Deliverables missing, deadlines missed or handed in in inadequate quality.

Arviointikriteerit, tyydyttävä (1-2)

A) PROJECT WORK FOR CUSTOMER (group work. students’ grades inside team may vary based on individual contribution)
Grades 1-2:
Customer, team member and coaches agree that deliverables to customer’s assignment are mostly in satisfactory level.
B) ONLINE STUDIES, SEE OPTIMA FOR DETAILS

Arviointikriteerit, hyvä (3-4)

A) PROJECT WORK FOR CUSTOMER (group work. students’ grades inside team may vary based on individual contribution)
Grades 3-4:
Customer, team member and coaches agree that deliverables to customer’s assignment are mostly in good level. Way of working has been collaborative.
B) ONLINE STUDIES, SEE OPTIMA FOR DETAILS

Arviointikriteerit, kiitettävä (5)

A) PROJECT WORK FOR CUSTOMER (group work. students’ grades inside team may vary based on individual contribution)
Grade 5:
Customer, team member and coaches agree that deliverables to customer’s assignment are in professional level. Way of working has been collaborative and constructive. Digital Living Lab has gained common assets for other projects.
B) ONLINE STUDIES, SEE OPTIMA FOR DETAILS