Study Guide

Learning outcomes

The student is able to
- identify and apply various methods for promoting inclusion.
- utilise various techniques for exerting influence in society.
- act in cooperation with clients and other actors to develop inclusion

Teaching methods

Belongs to study module
SERVICE SYSTEMS, INCLUSION AND DEVELOPING A BETTER SOCIETY
Learning outcomes of the study module:

In this module, the students develop their capabilities in examining and analysing social and structural factors affecting work and service needs in social services. They also develop their skills in applying the methods of influencing society.

After completing the module, the students are able to analyse service systems supporting welfare and social security and are familiar with the relevant legislation. They recognize global and social trends and needs for change. They have the capacity to participate in the work to influence society in cooperation with customers and other actors. The students are capable of identifying elements that contribute to social exclusion and poverty in society. The students are able to communicate orally and in writing, and communicate in the other national language in professional contexts. Students also achieve the level of competence in the other national language required from public servants. They are able to improve their language skills.



Course attendance requirements

Attendance is compulsory for all lessons unless agreed separately in class. You need to attend a minimum of 70% of classes, so in case there are, for example, 10 contact times, each 4 hours, you can miss three 4-hour classes (12 hours). If your absences are more than that, your grade will drop by one, for example from 3 to 2. In case your absences exceed 50% of contact hours, you need to consult your teacher on how to finalize the course (this could mean retaking the whole course, doing supplementary tasks or taking additional classes, if available). In case your tasks are considerably late but completed during the term in question, this will also affect your grade by -1. If the required tasks and requirements are not met, you need to enroll again for the course. For supplementary or delayed tasks, there will be no feedback.

Location and time

31.8. / 2.9. / 14.9. / 28.9. / 16.10. / 29.10. / 12.11. / 23.11.

Forms of internationality

The study unit is not suitable for exchange students.

Students workload

One credit equals approximately 26.7 hours of work performed by the student.

Grading scale

H-5

Evaluation methods and criteria

In this study unit the assessing of the competences will be done by using the criteria set for requirement level I.

PROFESSIONAL KNOWLEDGE BASIS, INFORMATION SEARCHING AND REPORTING


To achieve grade 5 student must be able to
- use professional concepts extensively
- compare and choose
- relevant information
- report and communicate in a professional manner

To achieve grade 3 student must be able to
- use professional concepts in a consistent manner when explaining various work practices and situations
- gather information and use his/her knowledge basis
- report in the agreed manner

To achieve grade 1 (or pass) student must be able to
- use essential professional concepts when explaining various work practices and situations
- search for information in different sources
- report

PROFESSIONAL PRACTICE AND WORKPLACE DEVELOPMENT

To achieve grade 5 student must be able to
- work independently, using the skills and methods learned
- take responsibility for interaction with customers and/or co-operation partners and for responding to their needs
- anticipate his/her need for guidance

To achieve grade 3 student must be able to
- work using the skills and methods learned
- engage in professional interaction with customers and/or co-operation partners and identify their needs
- take part in guidance and utilise it

To achieve grade 1 (or pass) student must be able to
- work under guidance using the skills and methods learned
- interact with customers and/or co-operation partners
- receive guidance

TEAMWORK SKILLS, LEADERSHIP AND RESPONSIBILITY

To achieve grade 5 student must be able to
- promote the team’s work and team spirit
- manage his/her time appropriately, completing the agreed tasks at the required quality level
- work responsibly, applying the skills and methods learned
- plan and evaluate their work, taking safety and/or ethical aspects into consideration

To achieve grade 3 student must be able to
- engage in goal-oriented work in a team
- plan and manage the progress of his/her work and use of time
- detect safety-related risks
- justify this/her actions in accordance with the professional code of conduct

To achieve grade 1 (or pass) student must be able to
- work as a member of a team
- plan the progress of his/her work and use of time under guidance
- work safely and in accordance with the professional code of conduct
- follow the provided instructions and rules