Service Innovation and Design Project (5 cr)
Code: TP00BL98-3001
General information
Enrollment
26.11.2018 - 02.12.2018
Timing
07.01.2019 - 14.06.2019
Number of ECTS credits allocated
5 op
RDI proportion
5 op
Mode of delivery
Contact teaching
Unit
Laurea Tikkurila, liko
Campus
Laurea Tikkurila
Teaching languages
- English
Degree programmes
- Laurea täydentävä osaaminen, amk-tutkinto (TOH2), Kauppa, hallinto ja oikeustieteet
Teachers
- Elina Wainio
Teacher in charge
Elina Wainio
Groups
-
CCH218SY
Learning outcomes
After completing the project, the student is able to
- analyze the partner´s present services/products
- find solutions to challenges in order to improve customer experience
- develop and design services/products by using co-design techniques
Teaching methods
In this project, students work in teams to
- analyze the partner´s present services/products
- find solutions to improve customer experience
- develop and design services/products by using co-design techniques
Relevant theoretical knowledge is acquired in learning circles.
Location and time
The project starts in February; the exact date and time will be informed later.
Learning materials and recommended literature
Will be given in the beginning of the course.
Co-operation with working life and/or RDI
A partner firm will be announced by the start of the project.
Grading scale
H-5