Personal Selling (5 cr)
Code: R0289-3001
General information
Enrollment
13.05.2019 - 26.08.2019
Timing
02.09.2019 - 16.12.2019
Number of ECTS credits allocated
5 op
Mode of delivery
Contact teaching
Campus
Laurea Leppävaara
Teaching languages
- Finnish
Seats
20 - 40
Degree programmes
- Laurea täydentävä osaaminen, amk-tutkinto (TOH2), Kauppa, hallinto ja oikeustieteet
Teachers
- Ritva Jäättelä
- Taina Lackman
Teacher in charge
Ritva Jäättelä
Groups
-
TOH219SY
Learning outcomes
The student is able
- to act in a customer-centred manner in solutions sales
- to identify the corporate customer's situation and needs as well as to use interaction methods suited for the situation
- to take profitability, ethicalness and legal issues into account in sales work
- to use a customer data system
Grading scale
H-5