Study Guide

Learning outcomes

The student is able to
- communicate as a professional in field-specific tasks and intercultural contexts
- produce effective spoken and written texts using an appropriate style and register
- demonstrate knowledge of essential terminology needed in working life
- apply principles of interpersonal and organizational communication

Teaching methods

The study unit will contain work on the following themes:
• Review of common business terms (=basic business vocabulary)
• Communication strategies in spoken and written communication
• Buidling rapport in interpersonal communication
• Communicating effectively and persuasively in presentations, meetings and negotiations
• The use of style and register in spoken and written texts, formal and informal style: blog posts, summaries, business letters

Location and time

- Online course through Zoom, beginning 1 April at 16.15-17.45
- The final exam in Leppävaara Campus 13.5. at 16.15-18.15
- The adress of the Zoom-room: https://laurea.zoom.us/my/matinhuone
NB! Please, log in to the Zoom-room in time!

Learning materials and recommended literature

- Niskanen T., Vetter J., Urbom R. 2009: Business Express. Porvoo. (=BE)
> NB! Only the set pages > see Timetable & topics in Optima for each session. The book is available in Laurea libraries, for example.
- Teacher's extra material in Optima

Alternative completion methods of implementation

By agreement with the lecturer

Important dates

- Mon 1.4. klo 16.15-17.45, Zoom-meeting, beginning
- Mon 8.4. klo 16.15-17.45, Zoom-meeting
- Mon 15.4. klo 16.15-17.45, Zoom-meeting
- Thu 25.4. klo 16.15-17.45, Zoom-meeting
- Mon 6.5. klo 16.15-17.45, Zoom-meeting
- Mon 13.5. klo 16.15-17.45, EXAM, Leppävaara campus, Auditorium Tuomo
+ videopresentation (a separate grade): an elevator speech (pitch)

Students workload

5 ECTS = 135 hours of work, including Zoom-lectures and independent study

Further information for students

- It is recommended to have passed the initial language proficiency test prior to taking this study unit. If students do not pass the language proficiency test it is recommended to complete R0170 Valmentava englanti as well.

Grading scale

H-5

Evaluation methods and criteria

The final grade is based on the following:
Written exam 60%
Independent written assignments 20%
Spoken communication, elevator speech 20%
- All parts must be passed in order to complete the study unit.
- More detailed assessment criteria are given in the Optima workspace.

Evaluation criteria, satisfactory (1-2)

Students should be able to demonstrate proficiency in producing spoken and written professional communications equivalent to at least level B1 according to the Common European Framework of Reference for Languages.

Evaluation criteria, good (3-4)

Students should be able to demonstrate proficiency in producing spoken and written professional communications equivalent to at least level B2 according to the Common European Framework of Reference for Languages.

Evaluation criteria, excellent (5)

Students should be able to demonstrate proficiency in producing spoken and written professional communications equivalent to at least level C1 according to the Common European Framework of Reference for Languages.