Study Guide

Learning outcomes

The student is able to
- communicate as a professional in field-specific tasks and intercultural contexts
- produce effective spoken and written texts using an appropriate style and register
- demonstrate knowledge of essential terminology needed in working life
- apply principles of interpersonal and organizational communication

Teaching methods

The study unit will contain work on the following themes:
- Intercultural communication and communication styles
- Communication strategies in spoken and written communication
- Building rapport in interpersonal communication
- Communicating effectively and persuasively in presentations, meetings and negotiations
- The use of style and register in spoken and written texts
- Orientation in academic and professional writing
- Review of common business terms

Location and time

Leppävaara campus, weekly contact sessions

Learning materials and recommended literature

Learning materials in Optima.

Alternative completion methods of implementation

By agreement with the lecturer.

Forms of internationality

Development of intercultural competences is integrated into the study unit.

Students workload

5 credits = 135 hours of student work
Approximately 30 hours in class and 105 of independent study

Evaluation methods and criteria

The final grade is based on the following:
- Vocabulary test 20%, 1 ECTS
- Spoken communication 40%, 2 ECTS
- Written communication 40%, 2 ECTS
All parts must be passed in order to complete the study unit.
More detailed assessment criteria are given in the Optima workspace.